Notices
NX - 2nd Gen (2022-current)

Remote Start and Connection Interrupted Message

Thread Tools
 
Search this Thread
 
Old Jun 19, 2024 | 10:27 AM
  #1  
New2025NX's Avatar
New2025NX
Thread Starter
Pit Crew
Liked
Loved
Community Favorite
 
Joined: May 2024
Posts: 148
Likes: 29
Default Remote Start and Connection Interrupted Message

I've only had my NX350h for less than 2 weeks. When I take it to the park where I go walking I want to use the Remote Start to have the car start the AC a few minutes before I arrive back at my car, at about 150 yds away. I have the Siri shortcut setup so I use my phone and say Hey Siri Start Cloudy (Cloudy is the nickname that I've created in the App configured in the app), and that command works about half the time. The other half I get an ios mesage (think thats the origin is iOS) that 'something has gone wrong...". If that happens I find I can manually open the Lexus app and long press the Start button, which then usually works. Regardless of how I remote start the car, when I get inside I see this message on my screen: "Connection Interrupted. Wi-Fi Connection with device interrupted. Manage Connection in Device Settings. Cancel or Retry. If I touch Rety nothing happens. I haven't started the Wifi free trial. Also the dash always tell me that I still need to put my foot on the break and press start. I thought I didn't have to do that in the newer NX's.

Any idea what I should do about that Wifi message? Or how to make my remote start a more elegant experience?
Reply
Old Jun 19, 2024 | 02:41 PM
  #2  
Dkaplan's Avatar
Dkaplan
Intermediate
5 Year Member
Photoriffic
Liked
Loved
 
Joined: Aug 2016
Posts: 404
Likes: 194
From: Il
Default

I never have that problem, but then I only use the start button on the app. That always works.
Reply
Old Jun 19, 2024 | 05:30 PM
  #3  
lexsc4's Avatar
lexsc4
Instructor
20 Year Member
 
Joined: Apr 2001
Posts: 934
Likes: 198
From: N. CA
Default

My "Hey Siri Start....." never worked properly. I just use the app.
Reply
Old Jun 19, 2024 | 07:39 PM
  #4  
New2025NX's Avatar
New2025NX
Thread Starter
Pit Crew
Liked
Loved
Community Favorite
 
Joined: May 2024
Posts: 148
Likes: 29
Default

And isn't there a method of pressing the lock button on the fob 3 times (holding the 3rd time) to start the car, too? That doesn't work for me either.
Reply
Old Jun 19, 2024 | 08:30 PM
  #5  
azieba's Avatar
azieba
Driver
 
Joined: Jan 2023
Posts: 50
Likes: 21
From: IL
Default

is the message on the infotainment screen? If so I bet it is your Apple car play. I have my work phone setup for wireless CarPlay and when I leave it at home but start the car in the garage I get a similar message. Essentially it can’t complete the CarPlay WiFi connection as the phone is to far away but close enough that the Bluetooth knows it is nearby.
Reply
Old Jun 20, 2024 | 04:18 AM
  #6  
2022NX350's Avatar
2022NX350
Driver
 
Joined: Jan 2023
Posts: 53
Likes: 20
From: Florida
Default

Originally Posted by New2025NX
And isn't there a method of pressing the lock button on the fob 3 times (holding the 3rd time) to start the car, too? That doesn't work for me either.
I think you press it once, wait a second and press it twice and keep holding the button. It seems confusing and doesn't always work.

Last edited by 2022NX350; Jun 20, 2024 at 05:05 AM.
Reply
Old Jun 20, 2024 | 04:59 AM
  #7  
New2025NX's Avatar
New2025NX
Thread Starter
Pit Crew
Liked
Loved
Community Favorite
 
Joined: May 2024
Posts: 148
Likes: 29
Default

Originally Posted by azieba
is the message on the infotainment screen? If so I bet it is your Apple car play. I have my work phone setup for wireless CarPlay and when I leave it at home but start the car in the garage I get a similar message. Essentially it can’t complete the CarPlay WiFi connection as the phone is to far away but close enough that the Bluetooth knows it is nearby.
Yes it is on that screen, and your answer makes perfect sense, Thank you! The last line of the message, "Manage Connection in Device Settings" led me to believe there was a setting I could adjust to prevent the message. But it doesn't sound like there's anything I could tweek if I want CarPlay to connect automatically. It also explains why when I remote start that sometimes CarPlay doesn't connect, and I have to push and hold the volume button to reboot things.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Whisky4
GX - 2nd Gen (2010-2023)
5
Jul 30, 2024 02:06 PM
JillL
RX - 4th Gen (2016-2022)
5
Feb 23, 2024 05:32 PM
Cooker883
LC Model (2018-present)
17
Jun 23, 2023 04:34 PM
DAVEB1980
LC Model (2018-present)
9
Apr 9, 2022 12:52 PM
is500le
IS 500 (2022-2025)
10
Jan 12, 2022 11:08 AM




All times are GMT -7. The time now is 04:06 PM.