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Keys not working

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Old Aug 15, 2023 | 12:39 PM
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Originally Posted by Gerf
Were you on this page in TS? it should tell you what is wrong or get you real close.


yes- am I looking to see if immobilizer is set/unset?
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Old Aug 15, 2023 | 12:42 PM
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Well, everything is functional in my car so if you see something different that could be the issue. How does it compare?

Mine was ignition on engine off with drivers door open.
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Old Aug 15, 2023 | 01:08 PM
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Great post Gerf. You had your thinking cap on today!! This is probably the most helpful thing a forum member can do.
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Old Aug 15, 2023 | 01:26 PM
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This is what I See
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Old Aug 15, 2023 | 01:45 PM
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You have a trouble code, go back one page a see what it is.
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Old Aug 15, 2023 | 01:48 PM
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Originally Posted by Gerf
You have a trouble code, go back one page a see what it is.
yes I tried remote engine start test, which I reset because my vehicle doesn’t have the option..I’m going to the store and trying another new battery..btw I think the remote just fell “asleep” if that’s a thing from doing research and seeing other brands face this issue..I’ve had this issue with my Toyota key which battery died but when replaced the car wouldn’t start until I did a “reprogram” procedure
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Old Aug 15, 2023 | 01:53 PM
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Originally Posted by Zetascry
yes I tried remote engine start test, which I reset because my vehicle doesn’t have the option..I’m going to the store and trying another new battery..btw I think the remote just fell “asleep” if that’s a thing from doing research and seeing other brands face this issue..I’ve had this issue with my Toyota key which battery died but when replaced the car wouldn’t start until I did a “reprogram” procedure
So you're saying you knew about this code and never thought to mention it? What was the code?
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Old Aug 15, 2023 | 01:56 PM
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This code only came up when I tried to do a test from the utilities tab- it was a failed remote start test . I tried this prior to taking photo of active data. Honestly just tried everything in techstream to find the issue
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Old Aug 15, 2023 | 02:05 PM
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Originally Posted by Zetascry
Honestly just tried everything in techstream to find the issue
Okiedokie.....
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Old Aug 15, 2023 | 02:07 PM
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Originally Posted by Gerf
Okiedokie.....
everything that I know haha 😂 this sucks
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Old Aug 15, 2023 | 04:14 PM
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Changed battery with new energizer one- still the same issue.
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Old Aug 15, 2023 | 05:09 PM
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The Smart Access System can be turned off through the Customizable Features. You should check to see if it is turned off. It is accessible through the controls on the dash. You want it ON.

Last edited by jmcraney; Aug 15, 2023 at 05:21 PM.
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Old Aug 15, 2023 | 08:23 PM
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Originally Posted by jmcraney
The Smart Access System can be turned off through the Customizable Features. You should check to see if it is turned off. It is accessible through the controls on the dash. You want it ON.
entry by smart key in dash settings is turned on, hope that’s the same thing
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Old Aug 15, 2023 | 10:44 PM
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Do you have an Owner’s Manual? One comes with every new car.

Last edited by jmcraney; Aug 15, 2023 at 10:53 PM.
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Old Aug 15, 2023 | 10:54 PM
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Originally Posted by jmcraney
Do you have an Owner’s Manual? One comes with every new car.
yes-turned to you guys first in hope of a quick fix
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