Keys not working

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Aug 15, 2023 | 12:39 PM

#16

Zetascry

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From: New York

Quote:

Originally Posted by Gerf

Were you on this page in TS? it should tell you what is wrong or get you real close.

yes- am I looking to see if immobilizer is set/unset?

Aug 15, 2023 | 12:42 PM

#17

Gerf

Pole Position

Joined: Jan 2022

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Well, everything is functional in my car so if you see something different that could be the issue. How does it compare?

Mine was ignition on engine off with drivers door open.

Aug 15, 2023 | 01:08 PM

#18

swfla

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From: San Diego, CA

Great post Gerf. You had your thinking cap on today!! This is probably the most helpful thing a forum member can do.

Aug 15, 2023 | 01:26 PM

#19

Zetascry

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From: New York

This is what I See

Aug 15, 2023 | 01:45 PM

#20

Gerf

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You have a trouble code, go back one page a see what it is.

Aug 15, 2023 | 01:48 PM

#21

Zetascry

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From: New York

Quote:

Originally Posted by Gerf

You have a trouble code, go back one page a see what it is.

yes I tried remote engine start test, which I reset because my vehicle doesn’t have the option..I’m going to the store and trying another new battery..btw I think the remote just fell “asleep” if that’s a thing from doing research and seeing other brands face this issue..I’ve had this issue with my Toyota key which battery died but when replaced the car wouldn’t start until I did a “reprogram” procedure

Aug 15, 2023 | 01:53 PM

#22

Gerf

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Quote:

Originally Posted by Zetascry

So you're saying you knew about this code and never thought to mention it? What was the code?

Aug 15, 2023 | 01:56 PM

#23

Zetascry

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From: New York

This code only came up when I tried to do a test from the utilities tab- it was a failed remote start test . I tried this prior to taking photo of active data. Honestly just tried everything in techstream to find the issue

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Aug 15, 2023 | 02:05 PM

#24

Gerf

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Quote:

Originally Posted by Zetascry

Honestly just tried everything in techstream to find the issue

Okiedokie.....

Aug 15, 2023 | 02:07 PM

#25

Zetascry

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From: New York

Quote:

Originally Posted by Gerf

Okiedokie.....

everything that I know haha 😂 this sucks

Aug 15, 2023 | 04:14 PM

#26

Zetascry

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From: New York

Changed battery with new energizer one- still the same issue.

Aug 15, 2023 | 05:09 PM

#27

jmcraney

CL Community Team

Joined: Apr 2008

Posts: 2,221

Likes: 310

From: TX

The Smart Access System can be turned off through the Customizable Features. You should check to see if it is turned off. It is accessible through the controls on the dash. You want it ON.

Last edited by jmcraney; Aug 15, 2023 at 05:21 PM.

Aug 15, 2023 | 08:23 PM

#28

Zetascry

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From: New York

Quote:

Originally Posted by jmcraney

The Smart Access System can be turned off through the Customizable Features. You should check to see if it is turned off. It is accessible through the controls on the dash. You want it ON.

entry by smart key in dash settings is turned on, hope that’s the same thing

Aug 15, 2023 | 10:44 PM

#29

jmcraney

CL Community Team

Joined: Apr 2008

Posts: 2,221

Likes: 310

From: TX

Do you have an Owner’s Manual? One comes with every new car.

Last edited by jmcraney; Aug 15, 2023 at 10:53 PM.

Aug 15, 2023 | 10:54 PM

#30

Zetascry

Thread Starter

Intermediate

Joined: Feb 2018

Posts: 280

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From: New York

Quote:

Originally Posted by jmcraney

Do you have an Owner’s Manual? One comes with every new car.

yes-turned to you guys first in hope of a quick fix

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