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LS - 3rd Gen (2001-2006) Discussion topics related to the flagship Lexus LS430

center console assembly.

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Old Aug 16, 2011 | 07:14 PM
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Talking center console assembly.repair inside.40 minutes

my storage bin is getting very hard to open and close so i went to the dealer and they said that the center console has to be replaced.its a cpo so i am good to go,right?the dealer says that he called lexus extra care and they are going to send a person to inspect it next week to see if they are going to pay for it.hell what is there to inspect?i will get a loaner car and if they pay for it will take 3 days to replace.anyone else ever had any problems that needed a inspection buy lexus extra care? https://www.clublexus.com/forums/ls4...e-lid-fix.html

Last edited by jimbosr1; Aug 25, 2011 at 03:29 PM.
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Old Aug 17, 2011 | 02:14 AM
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Sounds like they are checking to see if it was damaged by you versus a defect in the console parts. Get your wallet ready, this does not sound promising. Good luck. Let us know the outcome.
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Old Aug 17, 2011 | 05:07 AM
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wallet hell,i will fix it myself if they dont pay!
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Old Aug 17, 2011 | 06:13 AM
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great answer
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Old Aug 17, 2011 | 08:06 AM
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it is standard procedure for extracare to send out an adjuster to inspect the car if the cost is over a certain dollar amount. the adjuster just looks at it and sends picture to extracare. then extracare decides what they are going to do. that dollar amount is lower now that the economy is the way it is. Also the extracare extended warranty doesn't pay the technician very well FYI.
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Old Aug 17, 2011 | 06:22 PM
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Just had the same circumstances with my front cupholder. The car is still under CPO. The cupholder would not stay in. The warranty company told the dealer they DO NOT cover interior pieces that break. I went through the roof. I asked the dealer if that covered a defective seat belt since that is an interior part. I also filed a complaint with lexus in California. The dealer finally picked up the cost of replacing it, but I believe Lxus corporate reimbursed him for the part which by the way costs 184 bucks and 20 minutes to install.

The squeaky wheel gets the oil. When I wa in the dealership originally I told them I would not leave without a positive answer. I even called Lexus in CA from the dealer.

Hats off to Scanlon Lexus in Fort Myers, Fl for going the extra mile. Not the same feeling for Lexus extra care. By the way Lexus farms ut the CPO stuff to a warranty company...just so you know.
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Old Aug 17, 2011 | 06:35 PM
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Storage bin is what? The cigarette lighter part, or the coin bin? Hard to imagine that replacing these two parts would require the whole console being replaced. Or is it glove box? I don't think that would require a whole new console.
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Old Aug 18, 2011 | 07:08 PM
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I think he's talking about the armrest
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Old Aug 19, 2011 | 06:37 AM
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Not sure exactly how yours is having trouble but my armrest started to get stuck upon opening and i apply a little lube on the latch and it solved it for a while until the lube dried up. I plan to apply more later.
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Old Aug 25, 2011 | 10:13 AM
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well lexus said it is a sprung hindge and its not covered(shocked)they did however say that $940 will make the problem go away.so i will remove the glove box in the fall,too stinking hot now.i have to push the lid foward to open it.has anyone removed there glove box before?or does anyone have a repair manual for the ls430?if so please shoot me a pm,thanks jim
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Old Aug 25, 2011 | 10:28 AM
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I have the same issue with my armrest storage console - kind of have to nudge the whole unit forward, then up.
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Old Aug 25, 2011 | 03:07 PM
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Talking found a thread to fix this problem

https://www.clublexus.com/forums/ls4...e-lid-fix.html

Last edited by jimbosr1; Aug 25, 2011 at 03:14 PM.
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Old Aug 26, 2011 | 12:46 AM
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Gentlemen,

I had the exact same problem develep with my 03 LS430. Kept getting worse over time and the above repair link is exactly the fix. The screws that connect the hinge come loose and the torque on this hinge provided by the spring changes the geometry of how the armrest closes. I put some permatex thread lock on them screws when I did the job. Center armrest closes just right now. A bit tricky to get to the screws though but can be done. As explained, you will not completely take apart the armrest top, just unscrew it to get inside to the loose problem screws. Always interesting how the same week spots appear numerous times but dealer never saw this before, Good luck
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Old Aug 26, 2011 | 06:20 AM
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did the fix this morning and it works like new,i dont know how the dealers sleep at night.they can charge 1 hour labor and still clean up.
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Old Aug 27, 2011 | 05:12 PM
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Worked like a charm! Thanks!
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