I am thoroughly exhausted in trying to solve this rattle problem. It comes when the car is just starting out and disappears from then on;and of course never happens at the dealer. My 2024 Bespoke has 1350 miles …MSRP was 113,000. What should I be expecting on a trade in?

 

below $75k

 

Why wouldn't you just sell it private party?

Granted, I have never traded a vehicle in before and sold every vehicle from Hondas to my old Ferrari PP.

 

Privately is lots of work….

 

Lemon law?

 

Voogru, I guess I would need a lawyer and I cannot afford to pay any more money. Would a freaking bummer. I traded in a 2018 Porsche GTS for this car. I want to throw up!

 

I presume that if you are trading it in then you are replacing it with something else.

Your trade in value at a dealer will hurt; you will take a significant loss.
If you trade in for a vehicle that is valued at the same or less than your trade then the hurt “stings” a little less.

Is there not another Lexus dealer that you can visit with your vehicle to address the rattle?

Or has your ownership experience been too broken to salvage?

If you trade for another vehicle, I hope you have a very thorough test drive to confirm the vehicle runs/performs as you expect.
Ask to take the vehicle for an afternoon test drive.

Depending on your relationship with your Lexus dealer, they might give you a better deal than another dealer. You will lose money on your ‘24 but it might be less than another dealer if they have another appealing vehicle you can trade for.

Hope it works out for you.

 

Have you tried reaching out to Lexus corporate? I know a friend of mine who directly got in touch with VP of Marketing at Lexus North America for an issue that his dealer couldn't resolve, and wouldn't fess up to the possibility of being at fault since they performed an oil change with the wrong oil. He had a 2022 RC-F. Eventually head of Marketing got involved and made sure of the issue getting resolved. It's truly a shame that you ended up getting a Bespoke and getting rid of it so quickly.

 

Thanks guanche2k9, how would I get in touch with VP of Marketing at Lexus North America. Can you give me any leads? It would worth a try before I loose 25,000 to 30,000. Thanks

 

Sorry to hear. If no help from Lexus, maybe consider contacting a reputable hi-end car stereo installer as a last resort...they might be able to isolate/insulate the problem area.

 

The guy was Vinay Shahani. But I just found out he left Lexus earlier this year to rejoin Nissan as head of Marketing and Sales. I'd try to reach out to Andrew Gilleland, who is currently the Lexus Group Vice President and General Manager. I've met him before and was very cool and down to earth. Check him out here: https://pressroom.lexus.com/biograph...rew-gilleland/

Good luck!

 

Agree with Autocrazy about trying another Dealership. We had a complete sound engineering department in Aviation to find obnoxious sounds. They used all kinds of equipment for sound location (acoustic visual, array, hand held decibel etc.). Took time and effort and most required multiple flights, very expensive.

Obviously the first step is duplication of the issue for the Service Department. I've been on the receiving end before with Customers complaints and not being able to duplicate the problem. Doesn't mean it's not true, it just required much more time troubleshooting and an effort in Customer communication to understand the scenario. 99% of the time it was resolved in a satisfactory manner. Worst situations was when the Customer was at their patience limit; a louder voice and threats did not make the troubleshooting easier or faster.

Before I would trade/sell I'd drop it off and tell them to call when resolved (granted the Warranty car probably won't be an LC). And resolved for me wouldn't be "we can't find anything".

 

I had an annoying dashboard squeak on my daily driver. The dealership addresssd it over a period of days in their shop. The squeak was initially eliminated but it has since returned, granted much less noticeable.
I’ve used an anti-squeak lubricant and it helps for a period of time. It’s a temporary solution in the event you wish to consider asking your dealer about appropriate/compatible anti-squeak sprays for your rattle concern.
https://ikvlubricants.com/products/l...queak-fluids/#

 

Would love to write to Andrew Gilleland, but I cannot mind his email anywhere….

 

~$20-30k or more to wash the car, take a few pictures, place an ad online, answer a few emails or phone calls, and fill out a few papers. I see what you mean.