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Power Mirror Issue...?

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Old May 10, 2012 | 06:46 PM
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Default Power Mirror Issue...?

Just got my 1st. is350
Man what a nice car.

Anyway, the mirrors, both of them, will move left and right with the power switch,
but no up and down,
and they don't tilt when I put it in reverse either.

Is it just the switch?
(which I think it is because it's both mirrors, not the actuators in the mirrors)
or?

thanks in advance!


WTB- G-Spyder wheels in Norcal<<<<<<<<<<<
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Old May 10, 2012 | 06:55 PM
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Do you have memory seat with the 123 on the door panels? If not then no you wont have tilt in reverse option. Make sure you are pressing the up on the switch.
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Old May 10, 2012 | 07:00 PM
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Do you know what package/options of the car is equipped with when you purchased it?
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Old May 11, 2012 | 12:44 AM
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Yes I have the 123 personal presets, and Sports package and Luxury pack, power tilt/ telescopic steering, ML audio, etc...
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Old May 11, 2012 | 01:32 AM
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Did you purchase this car brand new?

If not, I wonder if the previous owner could have this turned off, in which case, could be turned back on.
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Old May 11, 2012 | 04:55 AM
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I had the same issue, until I got LED lights for the puddle mirrors. I took out the mirrors and put them back, and for some reason, they started working again!!! I can't explain it but I think it might be trapped dirt. This is a true story... I thought I was never gonna get the auto tilt reverse mirrors back and had to buy new ones.

IM NOT SAYING THAT THIS WILL WORK, simply just and experience I had.
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Old May 11, 2012 | 05:10 AM
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Originally Posted by Caliman
Yes I have the 123 personal presets, and Sports package and Luxury pack, power tilt/ telescopic steering, ML audio, etc...
You can't have both the Lux and Sports package. But sound like you should have tilt down feature. It only works if the switch for the mirrors is in the left or right position; it won't work if it's in the middle. If this still doesn't work, try *gently* pushing the mirror itself up and down, with your hand, a couple of times. Then start the car, hit your memory switch, push the mirror rocker switch left or right, and try in reverse again.
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Old May 11, 2012 | 06:01 AM
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Originally Posted by Caliman
Yes I have the 123 personal presets, and Sports package and Luxury pack, power tilt/ telescopic steering, ML audio, etc...
As further clarification-

If you have the memory seats and woodgrain you have the luxury package

if you have the memory seats and do NOT have woodgrain, it's the sport package.

You can't have both.

Though both packages have the auto-tilt mirrors.
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Old May 11, 2012 | 07:25 AM
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is the mirror control selector in the lock position or is it on the left or right mirror? The switch at the next to the control pad to adjust the mirrors. If its in the center, the mirrors won't move.
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Old May 11, 2012 | 07:56 AM
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man, i lost that feature years ago....i thought i was the only one!!
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Old May 14, 2012 | 06:37 PM
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Still no luck, tried all suggestions
the car only has 40K but no warranty, I'm 3rd. owner

Any other ideas, suggestions?
Any link to video of mirror removal?

It can't be both mirrors "going bad" at once,
I think it is switch related, since it affects both mirrors U/D, but not L/R
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Old May 14, 2012 | 07:27 PM
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Originally Posted by Caliman
Still no luck, tried all suggestions
the car only has 40K but no warranty, I'm 3rd. owner

Any other ideas, suggestions?
Any link to video of mirror removal?

It can't be both mirrors "going bad" at once,
I think it is switch related, since it affects both mirrors U/D, but not L/R
number of owners is irrelevant, the factory warranty goes with the car, not the owner.

If it has less than 4 years since it was first in service it's under full warranty.

(6 years/70k miles for powertrain, again regardless of # of owners)
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Old May 17, 2012 | 12:46 AM
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WOW....are you sure?
Do I just take it to any dealer?

What is it's a salvage?
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Old May 17, 2012 | 08:08 AM
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Originally Posted by Caliman
WOW....are you sure?
Do I just take it to any dealer?

What is it's a salvage?
I'm sure # of drivers don't matter... but a salvage car generally has no warranty whatsoever, even for the original owner.
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Old May 17, 2012 | 09:38 AM
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Originally Posted by Caliman
WOW....are you sure?
Do I just take it to any dealer?

What is it's a salvage?
Like Kurtz said, the factory warranties that come with a new car come with the car, no matter how many owners. This apples to the 4 year/50k bumper-to-bumper, 6 year/70k powertrain, and the emissions warranties. So you could be the 25th owner, but if your car has less than 4 years and 50k miles, you're still covered by the factory bumper-to-bumper warranty.

However, this does not apply if it's a salvage title car. From Lexus' website:

Basic Warranty

The Basic Warranty coverage is for 48 months or 50,000 miles, whichever occurs first. Wheel alignment and balancing are covered for 12 months or 20,000 miles, whichever occurs first.

This warranty covers repairs and adjustments needed to correct defects in materials or workmanship of any part supplied by Lexus, except in the following situations:

Any vehicle that has been issued a “salvage” title or similar title under any state’s law. This also includes cars that have been declared a “total loss” or equivalent by a financial institution or insurer, such as by payment for a claim in lieu of repairs because the cost of repairs exceeded the cash value of the vehicle. This exclusion does not apply to the emission control warranties with later usage.


So if your car is salvage, then no warranties apply (except for emissions control) no matter what the year or mileage.
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