Help- top won’t close fully or open

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Feb 28, 2025 | 01:57 PM

QuietIs250c

Thread Starter

8th Gear

Joined: Nov 2024

Posts: 8

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Help- top won’t close fully or open

Hey guys, after not opening the top for a bit, and since todays weather felt nice I decided to try to open the top at first you could hear the switch go off and start to open a bit, but out of nowhere it stopped and said “op suspended” so I tried to close it and it also said “op suspended” wondering if anybody else had this same issue. I tried to force to close it but it hasn’t closed and while I drive it says “roof halfway open “

Mar 1, 2025 | 03:48 AM

rwa930

10th Gear

Joined: Jan 2025

Posts: 11

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Quote:

Originally Posted by QuietIs250c

did you unlock the trunk by prying up the small plastic cover between the back seats at the top. Use your manually key and turn till it clicks and opens the trunk. Mine says that intermittently but mine is fully closed. Started after battery change. Lexus found no codes on tech stream. It can be frustrating.

Mar 1, 2025 | 02:21 PM

QuietIs250c

Thread Starter

8th Gear

Joined: Nov 2024

Posts: 8

Likes: 0

Quote:

Originally Posted by rwa930

Hey guys back with an update so It looks like it was just a first aid kit that was not letting the two panels come out or back in ( I’ll take a picture of the panels and first aid kit) every time I tried to close with the switch or open it would hear it work but it’s was because of the placement where the first aid kit was it was blocking the panels from moving

Panel would move to the right when switch is activated

By Coincidence the panel would be move to the right where the first aid kit would be that’s why it wouldn’t open

I was able to get to the trunk by using the override with my key fob and was able to open and move the first aid kit, thank god I didn’t agree at the dealer for the diagnose which would be 400 to start plus the labor and all… don’t make the same mistake I did

Mar 2, 2025 | 02:51 PM

ftrain

Driver School Candidate

Joined: Jun 2017

Posts: 17

Likes: 3

From: Georgia

Whew! Glad you found that. I think those of us with these are just nervous that one day there will be a large bill coming for us to get the top working again. Happy for you!

Mar 5, 2025 | 08:44 PM

QuietIs250c

Thread Starter

8th Gear

Joined: Nov 2024

Posts: 8

Likes: 0

Quote:

Originally Posted by ftrain

Whew! Glad you found that. I think those of us with these are just nervous that one day there will be a large bill coming for us to get the top working again. Happy for you!

Yea I definitely agree on that with you 😂

Mar 31, 2025 | 01:36 PM

rossman1rb

10th Gear

Joined: Mar 2025

Posts: 12

Likes: 8

Welcome to my world

My OP SUSPENDED nightmare is a bad package tray motor ($6800 dealer estimate). The damn thing just lifts a tiny flap and costs THAT much to replace? I’m looking for pointers from anyone that’s ever replaced one, btw, because there are several on EBay.