IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Service Tech Help Please!

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Old Sep 29, 2020 | 10:04 AM
  #31  
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Originally Posted by evltwn
Just curious, because I have the BlackVue900 dashcam, what dashcam do you have?
Viofo A129
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Old Sep 29, 2020 | 10:22 AM
  #32  
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Originally Posted by Fazzi
which would be your first choice in terms of fuses?
The OBD fuse was a good choice for Ignition switched power...even if something went wrong with the dashcam it couldn't damage any real circuits in the vehicle.
For a Battery constant source I would have looked for a circuit that was not in use, basically an empty spot on the fuse panel.
For instance, there is a 7.5A fuse for the Rear Shade...if your vehicle does not have a Rear Shade, then the fuse location should be empty...however one terminal of the fuse would still be live...so I would install my fuse tap there.
Once again, if something did go wrong with the dashcam, then the only circuit effected would be the Rear Shade, to which you might not even have...so no harm done.
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Old Sep 29, 2020 | 10:40 AM
  #33  
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Originally Posted by Sasnuke
The OBD fuse was a good choice for Ignition switched power...even if something went wrong with the dashcam it couldn't damage any real circuits in the vehicle.
For a Battery constant source I would have looked for a circuit that was not in use, basically an empty spot on the fuse panel.
For instance, there is a 7.5A fuse for the Rear Shade...if your vehicle does not have a Rear Shade, then the fuse location should be empty...however one terminal of the fuse would still be live...so I would install my fuse tap there.
Once again, if something did go wrong with the dashcam, then the only circuit effected would be the Rear Shade, to which you might not even have...so no harm done.
That makes much more sense. I did notice a couple open slots next to the piggyback.

Thank you again for your help, i really appreciate it
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Old Sep 29, 2020 | 03:41 PM
  #34  
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So i picked up the car today
This was the last video recorded by the dashcam

1 hour after i dropped it off and it was parked in the service garage. You can see someone at the very end reach up and mess with the camera.

There is nothing else after this

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Old Sep 29, 2020 | 04:57 PM
  #35  
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Originally Posted by Fazzi
So i picked up the car today
This was the last video recorded by the dashcam

1 hour after i dropped it off and it was parked in the service garage. You can see someone at the very end reach up and mess with the camera.

There is nothing else after this

https://youtu.be/M8dHjiJpHMc
FWIW that is usually what the tech's do on my vehicle as well. Unplug the dash cam as soon as they see it.
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Old Sep 29, 2020 | 08:51 PM
  #36  
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Super interesting thread!
Fazzi bringing the mystery.
Sasnuke bringing the amazing knowledge.
And everything is set in Houston (I moved from Houston at the end of August and miss it).

Fazzi I hope everything turns out ok for your car
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Old Sep 30, 2020 | 09:56 AM
  #37  
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Evidence. I would pick a fight with them, if you can at all avoid paying someone else to fix it and use another car. Better yet, they should have you in a loaner of your choice and apologetic.

And until they resolve their "whos to blame" tiff ill keep my car and take your free loaner.

They've already given you a few points of misinformation.
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Old Sep 30, 2020 | 05:08 PM
  #38  
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Originally Posted by Sasnuke
I believe he meant Lexus Corporate...the head office for your area.
Yes that's what I meant.
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Old Sep 30, 2020 | 05:12 PM
  #39  
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Originally Posted by pngo
FWIW that is usually what the tech's do on my vehicle as well. Unplug the dash cam as soon as they see it.
Yea Lexus On The Park unplugged my Thinkware dual cam as well.
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Old Oct 1, 2020 | 04:43 AM
  #40  
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I think the concern with disconnecting the dashcam is a matter of privacy.
Meaning that when the vehicle is at the dealer for service, that is technically private property.
If I was an employee of the dealer and I was being filmed at work without my consent, we gonna have problems.
Alternately, if the car was parked in a public area, like a train station parking lot, the expectation is that when you pass by a vehicle it could be recording you...with or without your consent.

Personally, knowing the popularity of dashcams, front and rear facing, the dealer should advise all customers that prior to your vehicle being checked in for service that all dashcams are to be disconnected by the owner.
Failure to do so will delay the vehicle being serviced.
This way the dealer isn't liable for disconnecting/reconnecting the dashcam, potentially causing an issue as they are not familiar with the component...and the customer is well aware of when it is disconnected/reconnected as they are the ones doing it.

A little off the main topic here, but just my two cents.
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