Just wanted to share my experience with the fuel pump recall that I had done yesterday on my 2014 IS 350. Went in, gave me a loaner (IS 300..YUCK), called me about 4 hours later and I picked up my car. Drove it home and didn't experience any issues. While driving to the grocery store in the evening however, I thought there was a very loud bike or a lawn mower next to me. When the sound didn't go away, I began to suspect that the damn noise might be coming from my engine. Put my windows down, turned off the music and realized that the my car was the honorary lawn mower. I could reproduce the horrible growl every time I would accelerate slowly. It was very pronounced from Gear 1 to Gear 5.

Called my own mechanic today and he told me to bring it in. While driving to him, my car almost stalled twice at the traffic lights. Had to keep my car in park and constantly give it gas to keep it alive. He looked at it and said, "this is coming from the engine. It's not going to blow up but you need to take it back asap." Mind you, I had been calling the Lexus dealership since 8 am and no one got back to me. Finally someone answered the phone at noon and I took it their right away. Took the highway (poor choice in hindsight) and the rpms dipped a few times and my heart with them.

Got there and they kept the car for two hours. They told me that they rechecked everything and there was no sound coming from the engine. They also didn't experience any stalling. For some reason, they had to take my car seat out from the back the first time they replaced the fuel pump. My car seat after today's appointment was again sitting in the front so I knew that they had checked it. No sane person would ever try to take a car seat out of the car for no reason since they were designed by Satan himself. I get in the car and there's no noise, no stalling and everything is well. They told me there might have been air in the fuel intake and asked me to fill my tank with fuel. I drove 27 kms before putting gas in it, and didn't hear a beep from the car.

First of all, be careful and test your cars after the recall for any unwanted sounds. Secondly, do any experts here care to guess what might have happened? I know they did something and didn't want to admit it. I am genuinely curious and don't know enough about cars to even hazard a guess as to what that might be. Suggestions?

 

Hey which dealership did you go to?

 

Erin Park Lexus in Mississauga, Ontario.

 

That's crazy.. they couldn't even fill your tank for you? Seen others who got the recall done get free re-fills.

 

damn thats insane, I have my recall appointment in Brampton northwest lexus next month hopefully it all goes well

 

Yeah sounds like air in the fuel lines. No biggy. That's why your car was stumbling.

All the dealer would've done is purged the air -- something you did all by yourself by driving. no biggy.

 

If you read again, that's not what happened. I had issues before I took it to the dealer the second time and no issues after they worked on it for 2 hours. I am not saying that the issue wasn't air inside the fuel intake. However, it did not repair itself. They repaired it and refused to acknowledge that there was any sound even coming from the engine.

 

I hope so. Just make sure that you drive your car at least a few Kms after the repair. Because of Covid, I don't drive my car daily. I just got lucky because I had to pick up groceries. Trust me when I say, you will hear the sound. It was loud enough where people walking on the street were looking at my car.

 

Yeah I dunno I read your post again and it seems like dealer replaced pump, you drove away and heard a noise, went to your mechanic (not sure why you wouldn't just go back to the dealer), asked them to check it out, they gave it back to you and the noise was gone.

What are you insinuating that the dealer did wrong? Maybe they pulled the seat to check connections. At the end of the day you got your car back and all is well.

 

mine was done at lexus on the park leslie. got 50 dollar gas card with it. no issues. sorry bout your experience

 

I went to my mechanic because no one at the dealership was answering my calls. Another reason was that I wanted my trusted mechanic of 10 years to ensure that there was an actual issue present before I went back to the dealer. I guess you are either contrarian by nature or work for a dealership somewhere. It's not a big deal to you because you didn't go through anything. Anyway, free country, free of unhelpful opinions without the ability to actually answer the question or shed light on the issue.

 

Well that's a kick in the teeth. I bought my GX 460 from there a month ago. Next time I'll go to them. Thanks for letting me know.

 

I'm still waiting for them to contact me for my recall.

 

Lexus on the park is likely the best GTA dealer.