IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Missing HD Traffic

Old Nov 15, 2019 | 12:35 PM
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Default Missing HD Traffic

Hello Everyone!
My IS350 is currently at Lexus of Winter Park for service for HD Traffic not working. I deleted personal settings, Disconnecting the battery, disconnecting the fuse as well. I get HD Weather. But no traffic. The technology expert states that I currently have the latest firmware. Any ideas or suggestions? Lexus Technology expert nor the dealer has no clue on how to fix this problem.

Thank you!

Last edited by Bxtaskforc; Nov 15, 2019 at 04:26 PM.
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Old Nov 16, 2019 | 11:37 AM
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Not all areas have HD traffic, weather, etc. available so no fix.
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Old Nov 16, 2019 | 12:22 PM
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Originally Posted by bob123
Not all areas have HD traffic, weather, etc. available so no fix.
IT was working before. But 4 weeks ago it stopped. The area has coverage. No outages according to Totally traffic.
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Old Nov 21, 2019 | 04:43 PM
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Originally Posted by Bxtaskforc
Hello Everyone!
My IS350 is currently at Lexus of Winter Park for service for HD Traffic not working. I deleted personal settings, Disconnecting the battery, disconnecting the fuse as well. I get HD Weather. But no traffic. The technology expert states that I currently have the latest firmware. Any ideas or suggestions? Lexus Technology expert nor the dealer has no clue on how to fix this problem.

Thank you!
UPDATE: Lexus of winter park has ordered a replacement radio. Will take a week for replacement to arrive. Only a 50.00 deductible. Sweet.
But at first, the warranty company Silverrock was very hesitant and began looking into a so called reconditioned unit or from salvage yard. Received the call from Lexus Of WP and was informed that they approved a new replacement unit.

Last edited by Bxtaskforc; Nov 22, 2019 at 05:16 AM.
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Old Nov 21, 2019 | 06:03 PM
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Originally Posted by Bxtaskforc
UPDATE: Lexus of winter park has ordered a replacement radio. Will take a week for replacement to arrive. Only a 50.00 deductible. Sweet.
Excellent! A nice holiday treat.
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Old Nov 22, 2019 | 05:12 AM
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Originally Posted by Jazzrock
Excellent! A nice holiday treat.
Absolutely!
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Old Nov 26, 2019 | 01:33 PM
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Originally Posted by Bxtaskforc
UPDATE: Lexus of winter park has ordered a replacement radio. Will take a week for replacement to arrive. Only a 50.00 deductible. Sweet.
But at first, the warranty company Silverrock was very hesitant and began looking into a so called reconditioned unit or from salvage yard. Received the call from Lexus Of WP and was informed that they approved a new replacement unit.
UPDATE:
LEXUS OF WINTER PARK/SILVERROCK(Thank you!) Replaced my radio. I now see HD traffic. Quick boot time. Updated firmware. I am now happy. In case I decide to update to a newer model.



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Old Nov 26, 2019 | 03:26 PM
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^Congratulations!!!! Happy Thanksgiving to you!
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Old Nov 26, 2019 | 07:49 PM
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I've never found that the traffic reporting is all that accurate... not sure what their data source is but it's not that great compared to google maps or something similar.
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Old Nov 28, 2019 | 08:45 AM
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Originally Posted by Jazzrock
^Congratulations!!!! Happy Thanksgiving to you!
Happy Thanksgiving to All.
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