IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Display, audio, and usb not working in 2014 IS250

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Old Oct 21, 2019 | 10:11 AM
  #16  
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Originally Posted by Bxtaskforc
Check this out..
Look at this on eBay
https://rover.ebay.com/rover/0/0/0?m...2F193140015855
Can't go wrong for that price, and a 90 day warranty.
Although I believe that is the non Navi head unit.
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Old Aug 14, 2022 | 10:22 AM
  #17  
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Default Recall

Originally Posted by Bumble24
Please help!! My display screen completely black, my usb and radio don’t work either. I read a few suggestions and tried them out; unplugging the battery and waiting and trying again . I also replaced the radio and the power outlet fuse but it’s still not working. Can anyone please help me ???? I’m not sure what to do and I’m trying to avoid going to Lexus to have them take a look.
it’s a recall. Me my sister my good friend and his friend have the same exact car same year same model my good friend has a sport they just bought nine months ago he brought it to the dealership dealership they don’t know it should be the battery he change the battery about thousand dollars still black screen battery I mean radio still not working and then they say well this type of car the rain gets into it and blows the amplifier. So he convinced them are you sure? They said yes so he spent more money fixing the amplifier same **** nothing change he always change the fuse for the radio before he did anything . Also I must’ve read over 200 people that said they have this problem with the same year same model or maybe a couple years older or a couple years newer it’s bull**** there’s thousands of people with this problem but Lexus don’t want to say it’s a recall they want Utah give them more money and say it’s a radio it’s amplifier so you can change it. Come on now what is the ****ing odds of me my sister my good friend and his friend having the same car same year same model and we all have no radio navigation system black ??
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Old Aug 14, 2022 | 10:27 AM
  #18  
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Default Lexus Recall

Originally Posted by Sasnuke
Let's start with the basics...
1. What fuses did you replace exactly? And where were they located?

The Power Outlet fuse is only for the 12V power outlet, it's not for the USB ports or the AUX port...those ports are fused through the radio.
My initial thought is that you have a power source issue...like a blown fuse.
For anyone that experienced a black screen like you have, it was usually a radio head unit issue...however in their cases the radio still worked, just the display was blank or black.
it’s a ****ing recall. Me my little sister my good friend and his friend have the same yeah same model same car and we all have the same ****ing problem. My friend just bought his car not even 10 months ago after four months radio started coming on and off every 1015 minutes did it display navigation system screen comes on and off after 23 weeks completely black. He brought to the dealership they told him I don’t know what it is but I believe it’s the radio so they convinced him to spend money on the radio so he did he already change the fuse for the radio. And guess what brand new radio and a ****ing radio still don’t work . So they convinced him and I got upset of him for listening to them. They said to him well this car when it rains water gets into the amplifier easily he checked amplify looks good and everything but he was gullible naïve and he spent more money on an amplifier. guess what the radio still don’t work with a brand new amplifier brand new radio and the screen is still black on the navigation my sister‘s she’s been driving like this for a year the dealership said they don’t know what’s going on we did you are instruction take out the battery all that still the same **** it’s a recall
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Old Aug 14, 2022 | 11:16 AM
  #19  
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Post is three years old from 2019 so likely already resolved.

It's not likely to be a recall. A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. This is not a safety item, while there might be a technical service bulletin (TSB) issued not a recall.

Last edited by DaveGS4; Aug 14, 2022 at 11:24 AM.
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Old Aug 14, 2022 | 01:35 PM
  #20  
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Originally Posted by Olie3170
it’s a ****ing recall. Me my little sister my good friend and his friend have the same yeah same model same car and we all have the same ****ing problem. My friend just bought his car not even 10 months ago after four months radio started coming on and off every 1015 minutes did it display navigation system screen comes on and off after 23 weeks completely black. He brought to the dealership they told him I don’t know what it is but I believe it’s the radio so they convinced him to spend money on the radio so he did he already change the fuse for the radio. And guess what brand new radio and a ****ing radio still don’t work . So they convinced him and I got upset of him for listening to them. They said to him well this car when it rains water gets into the amplifier easily he checked amplify looks good and everything but he was gullible naïve and he spent more money on an amplifier. guess what the radio still don’t work with a brand new amplifier brand new radio and the screen is still black on the navigation my sister‘s she’s been driving like this for a year the dealership said they don’t know what’s going on we did you are instruction take out the battery all that still the same **** it’s a recall
I actually got mine repaired recently. It worked perfectly for a few days, and then boom, back to the same issue. Black screen. It came back on for the next few days and its out again, and hasnt turned on since now. I am going to have to sent it to the shop who did the repair as they offered warranty, but now say I get it repaired again, wont the same issue arise? Its pathetic really. I even made sure to remove all aftermarket eletronics to see if that would help when I had the repaired unit installed, but nope, same issue. I have no clue what to do at this point.
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Old Sep 17, 2022 | 09:01 AM
  #21  
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Did you ever got it fixed ?
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Old Apr 2, 2024 | 08:55 PM
  #22  
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Default Same issue on mine and I fixed it

I had the same issue. Screen reboot, no radio and usb ports dead- but everything works fine when the screen stays on, back up camera still worked.. I’ve read it’s a common issue & first I checked fuses, disconnected the battery for 10 mins, once with the sd card in- once without.. didn’t get a black screen so that told me I didn’t have a dead head unit..

which lead me to the fix!! Look up your model under Lexus software updates and see if you have an update. Mine did, so I loaded it up and after many, many reboots I finally got it to stay on long enough to download the update… and bam, that fixed the issue. As of now it does not reboot. Will update after a few days if anything changes


update: still rebooting, have appointment w Lexus to diagnose.. will update eventually

Last edited by Mcgillam98; Apr 3, 2024 at 07:24 AM.
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Old Apr 4, 2024 | 11:15 AM
  #23  
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i went through the same thing with my 2014 is 250. found a company on ebay OEMautoaudio that does repairs. i pulled the unit and sent it to them and it came back working perfect with a 1 year warranty. the cost was just under 900.00 bucks .
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