I bought my car new back in 14 as well but im still having a hard time getting them to cover it. What did you say to them?

 

Hey i am having the same problem, any chance you can provide the contact info to cooperate?
I would really appreciate it.

 

ughh I’m so sorry this happened to you. I’m on my second Lexus with this same problem. (IS then, RC now). Unfortunately, Lexus has no updates or work around to get the radio working again. They will all tell you to purchase a new one. Almost $2600 plus labor and tax in the RC. I remember something similarly priced for the IS.

you can find a couple different companies out there that will rebuilt them for you. I’m currently working on getting that done in the RC I’m just not sure how it’ll go considering these issues are typically software.

I hope this helps!

 

My head unit just went out today on my Canadian 2014 IS350 with ML. When I bought the car used in 2018 it never came with the SD card in the SD card slot.

I did the whole car and head unit reset but not it tells me it can't be read and to bring it to the dealership. I assume reason is partially due to that I don't have an SD card.

Does anyone know how else to fix this? Will an Andriod screen replacement fix this like a Lexion unit?

 

+1 @Lexion Automotive does your unit resolve the black screen issue or prevent it?

 

[QUOTE Will an Andriod screen replacement fix this like a Lexion unit?[/QUOTE]



This is what im trying to figure this out as well. I too have the black screen issue from the head unit. If anybody knows if getting the lexicon unit get around the black screen issue ?