IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Fuel injectors dead - 350 AWD

Thread Tools
 
Search this Thread
 
Old May 29, 2017 | 01:30 PM
  #46  
cFoo's Avatar
cFoo
Thread Starter
Driver
 
Joined: Jul 2008
Posts: 166
Likes: 1
From: Canada
Default

I must have the worst luck on the planet. Barely 6 months into it the 3 new fuel injectors died again this weekend. Injectors on cylinders 2, 4, and 6. It died at the exact same spot, just as I was accelerating to merge onto the highway. Except this time I almost got rear-ended by a 18 wheelers because it was coming fast and I stopped accelerating. Roadside assist towed it to the dealer and I got a courtesy car within a hour. Amazing service for sure, but this is totally unacceptable.

The dealer is waiting for the parts and will check the cat again to make sure no further damage. The tech thinks it's because of the fuel I'm putting into the car. Which is weird because I've been using Shell 91 from the same gas station for the last 10+ years for all my cars. More importantly, why didn't it die the first 2 years and only to die now with brand new fuel injectors lasting no more than 6 months.
Reply
Old May 29, 2017 | 03:32 PM
  #47  
brendanf's Avatar
brendanf
Advanced
10 Year Member
Liked
 
Joined: Aug 2015
Posts: 705
Likes: 160
From: Ontario
Default

I would only suspect the gas if ALL the injectors were bad and that they were gummed up.

Otherwise, if they are fried then it would have to be the electronic driving circuit probably pushing too much voltage to them; which would mean a new ECU.
Reply
Old May 30, 2017 | 11:47 AM
  #48  
otakusan's Avatar
otakusan
Intermediate
 
Joined: Oct 2015
Posts: 403
Likes: 46
From: Alberta
Default

man, sounds like your dealership is feeding you all kinds of BS... no loaner and bad gas? When I bought my car, I specifically asked about their loaner situation... they told me they have plenty of loaners and that I will be guarantee one when needed. And if they do run out of loaners, they will rent me a car. It's so unfortunate that the has been giving you so much grief. Lexus is supposed to be the most reliable brand on the planet.

Hope you get things sorted out.
Reply
Old May 30, 2017 | 12:20 PM
  #49  
EZZ's Avatar
EZZ
Lexus Test Driver
 
Joined: Jan 2007
Posts: 7,460
Likes: 232
From: CA
Default

Look into lemon law. Sounds like your car is a complete lemon and downright dangerous as you got into an accident because of it. I'd tell the dealer that you're gonna hire an attorney if Lexus doesn't take the car back.
Reply
Old May 30, 2017 | 01:00 PM
  #50  
Crossxup11's Avatar
Crossxup11
Pit Crew
 
Joined: Apr 2016
Posts: 130
Likes: 11
From: Ontario
Default

Originally Posted by cFoo
I must have the worst luck on the planet. Barely 6 months into it the 3 new fuel injectors died again this weekend. Injectors on cylinders 2, 4, and 6. It died at the exact same spot, just as I was accelerating to merge onto the highway. Except this time I almost got rear-ended by a 18 wheelers because it was coming fast and I stopped accelerating. Roadside assist towed it to the dealer and I got a courtesy car within a hour. Amazing service for sure, but this is totally unacceptable.

The dealer is waiting for the parts and will check the cat again to make sure no further damage. The tech thinks it's because of the fuel I'm putting into the car. Which is weird because I've been using Shell 91 from the same gas station for the last 10+ years for all my cars. More importantly, why didn't it die the first 2 years and only to die now with brand new fuel injectors lasting no more than 6 months.
Dude don't scare me like that, I use only Shell 91 from VP and Lawrence. Please keep us posted.
Reply
Old May 30, 2017 | 01:31 PM
  #51  
Makool's Avatar
Makool
Pit Crew
 
Joined: Dec 2015
Posts: 146
Likes: 13
From: BC
Default

Originally Posted by cFoo
I must have the worst luck on the planet. Barely 6 months into it the 3 new fuel injectors died again this weekend. Injectors on cylinders 2, 4, and 6. It died at the exact same spot, just as I was accelerating to merge onto the highway. Except this time I almost got rear-ended by a 18 wheelers because it was coming fast and I stopped accelerating. Roadside assist towed it to the dealer and I got a courtesy car within a hour. Amazing service for sure, but this is totally unacceptable.

The dealer is waiting for the parts and will check the cat again to make sure no further damage. The tech thinks it's because of the fuel I'm putting into the car. Which is weird because I've been using Shell 91 from the same gas station for the last 10+ years for all my cars. More importantly, why didn't it die the first 2 years and only to die now with brand new fuel injectors lasting no more than 6 months.
Very unfortunate, I only use Shell 91 as well, might change it to Chevron after your issues, I hope they can fix this once for all, please keep us posted.

Good Luck!!
Reply
Old May 31, 2017 | 08:06 PM
  #52  
cFoo's Avatar
cFoo
Thread Starter
Driver
 
Joined: Jul 2008
Posts: 166
Likes: 1
From: Canada
Default

Got the car back this morning. The SA and service was amazing but I am not a happy camper right now. They gave no reason as to why the fuel injectors fail other than the standard BS that it could be fuel related and they recommended switching gas. I'll go with the BS and will switch to Chevron to see if these new fuel injectors will last more than 6 months. It would seem pretty awful if Lexus made a car that can't run on Shell 91.

I'm also going to call Lexus Canada directly and get a written explanation on the failures. It's really too bad that we do not have lemon law where I live. But I will file with the TSB as it is a safety issue. I have dash cam file to prove the lost of power while merging onto the highway.

Latest work order attached.
Reply
Old May 31, 2017 | 09:18 PM
  #53  
yardie876's Avatar
yardie876
Lexus Champion
 
Joined: Sep 2012
Posts: 3,438
Likes: 88
From: SoFlo
Default

Something's definitely up. No way by chance you'd have fuel injectors fail so many times on one bank. Something is off on that side of the engine, my guess the ECU.
Reply
Old Jun 1, 2017 | 04:29 PM
  #54  
cFoo's Avatar
cFoo
Thread Starter
Driver
 
Joined: Jul 2008
Posts: 166
Likes: 1
From: Canada
Default

Updates are coming in from Lexus Canada and my local dealer. I understand this is a public place but I feel like it is the best place to keep records of progress. Corporate asked me to fill out a form to describe the failure as well as incident etc.. the usual. I've done that. On top of that, my local dealer told me I am not the only one and that they've been replacing a lot of fuel injectors. They are waiting for further instructions from Lexus Canada. They can't do anything else other than wait for further instructions. Very appreciative of the honest information they're providing. I also asked about the fuel and that was their initial thought was but as long the engine is getting the top brand fuel it is fine. He ruled out Shell 91 as a problem.

This is all very interesting because it seems like I'm the only one reporting this issue on the forums.
Reply
Old Jun 1, 2017 | 05:19 PM
  #55  
EZZ's Avatar
EZZ
Lexus Test Driver
 
Joined: Jan 2007
Posts: 7,460
Likes: 232
From: CA
Default

Originally Posted by cFoo
Updates are coming in from Lexus Canada and my local dealer. I understand this is a public place but I feel like it is the best place to keep records of progress. Corporate asked me to fill out a form to describe the failure as well as incident etc.. the usual. I've done that. On top of that, my local dealer told me I am not the only one and that they've been replacing a lot of fuel injectors. They are waiting for further instructions from Lexus Canada. They can't do anything else other than wait for further instructions. Very appreciative of the honest information they're providing. I also asked about the fuel and that was their initial thought was but as long the engine is getting the top brand fuel it is fine. He ruled out Shell 91 as a problem.

This is all very interesting because it seems like I'm the only one reporting this issue on the forums.
My service advisor said he's rarely seen anything go wrong with the 3.5L in the IS. Virtually bulletproof. Maybe Canadian gas is bad
Reply
Old Jun 1, 2017 | 08:55 PM
  #56  
forum429's Avatar
forum429
Driver
10 Year Member
 
Joined: May 2014
Posts: 184
Likes: 6
From: BC
Default

You are not the only one.
I have the same injector issue on my vehicle before and have 1 of the injector replaced.
The service adviser gave me that "bad fuel" explanation too.
After I asked him isn't there's a fuel filter that will filter out the contamination etc he was speechless.
So far I havnt have any issue yet.
Reply
Old Jun 2, 2017 | 09:34 AM
  #57  
cFoo's Avatar
cFoo
Thread Starter
Driver
 
Joined: Jul 2008
Posts: 166
Likes: 1
From: Canada
Default

Originally Posted by forum429
You are not the only one.
I have the same injector issue on my vehicle before and have 1 of the injector replaced.
The service adviser gave me that "bad fuel" explanation too.
After I asked him isn't there's a fuel filter that will filter out the contamination etc he was speechless.
So far I havnt have any issue yet.
Thanks for chiming in! I guess having 1 injector failed isn't as catastrophic as 3 on the same bank!
Reply
Old Jun 2, 2017 | 10:45 AM
  #58  
nykos5000's Avatar
nykos5000
Driver School Candidate
 
Joined: May 2017
Posts: 31
Likes: 2
From: California
Default

This reminds me of the early E90 335i days with the newly released N54...but kind of odd for the 2GR-FSE...engine has been in production for 10 years...def must be an one off fluke.
Reply
Old Jun 2, 2017 | 01:42 PM
  #59  
ejn184's Avatar
ejn184
Pit Crew
 
Joined: Nov 2010
Posts: 105
Likes: 2
From: BC
Default

pardon my english, got the same problem. right now the car on open road lexus richmond bc. waiting for them to call to give the result. they gave a rental car. i hope only the injector failed , not other things. still on warranty . mine 2016 is350 fsport awd. i think around vancouver bc canada, lots a bad dirty gas pump station.
Reply
Old Jun 2, 2017 | 02:50 PM
  #60  
ejn184's Avatar
ejn184
Pit Crew
 
Joined: Nov 2010
Posts: 105
Likes: 2
From: BC
Default

just got the call from the dealer. they said one of the injector failed. gotta wait for a week to order the parts.

Last edited by ejn184; Jun 2, 2017 at 03:13 PM.
Reply



All times are GMT -7. The time now is 10:12 AM.