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My 5k took under an hour. It's nothing more than an inspection, checking/topping off fluids, checking tire pressure, etc. and a wash (if you allow it).
Has anyone decided to skip their 5K service? It sounds like a waste ot time to me. I perform my own fluid checks and reset the tire pressure every 3-4 weeks. I also won't allow anyone to wash the car except me. My dealer will take care of any custom programming at the 5K service at no charge but I'm happy with the factory defaults.