IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Audio Bluetooth problem HELP

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Old Nov 20, 2013 | 12:26 PM
  #1  
ibminh's Avatar
ibminh
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Default Audio Bluetooth problem HELP

I have an iphone 5s bluetooth paired with my lexus. It just keep dropping connections while music is playing, that is so annoying. I also have HTC One paired and it has the same problem. It works perfectly on my old Honda civic. I came to a conclusion that is something wrong with the stereo unit. Does anybody have the same problem?
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Old Nov 20, 2013 | 12:50 PM
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I know you may have tried the following but:

1. Did you power down your phone and turn back on?

2. Did u delete the original pairing and then redo it?

These steps have worked for me
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Old Nov 20, 2013 | 01:02 PM
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Originally Posted by eyeball
I know you may have tried the following but:

1. Did you power down your phone and turn back on?

2. Did u delete the original pairing and then redo it?

These steps have worked for me
Yes and Yes. Delete my phone, pair it again, it works for couple minutes. Turn off the stereo, turn it back on. Turn off the car. No hopes. Try different phone (thought it might be iOS problem) but same problem with HTC (Android)
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Old Nov 20, 2013 | 01:05 PM
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What system version are you running? Mine is at V8400 and it streams fine. Do phone calls cut out too?

I have an iPhone 5S connected via BT; both Spotify and regular iTunes tracks work fine.
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Old Nov 20, 2013 | 02:29 PM
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Originally Posted by abcsoup
What system version are you running? Mine is at V8400 and it streams fine. Do phone calls cut out too?

I have an iPhone 5S connected via BT; both Spotify and regular iTunes tracks work fine.
Similar problem here.
No matter how many times I pair and unpair the device.

1/2 tries the audio on the bluetooth doesn't work, it plays but no sound.

All I can say is you're SOL, as I have the same problem with my 5s.

I'm running 8500 OS on the vehicle.
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Old Nov 20, 2013 | 02:41 PM
  #6  
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Originally Posted by waxy
Similar problem here.
No matter how many times I pair and unpair the device.

1/2 tries the audio on the bluetooth doesn't work, it plays but no sound.

All I can say is you're SOL, as I have the same problem with my 5s.

I'm running 8500 OS on the vehicle.
My system os is 0812 ....Wonder if I can take to the dealer for warranty replacement
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Old Nov 22, 2013 | 09:47 AM
  #7  
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I seem to have the same problem when I have my phone plugged into the USB port. When I'm not charging it stays connected the vast majority of the time.

I have a Samsung Galaxy S3. I use Spotify and a podcast app called BeyondPod.

I do have an issue with the controls. When I initially start playing audio via either app adjusting the volume pauses/plays the audio. So if I turn the volume an even number of clicks it pauses/plays back and forth a couple times then continues to play. If I do it an even number of times it stays paused. Has anybody else had this problem?
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