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IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

Has anyone experienced this door locking problem?

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Old Jul 21, 2010 | 10:59 AM
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Default Has anyone experienced this door locking problem?

My passenger side door lock won't lock. See the video for what happens when I try to lock it. Does anyone know how to fix it?

[youtube]vBc7GG03X7o[/youtube]
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Old Jul 21, 2010 | 11:02 AM
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Wow, first possessed steering wheel now a possessed lock. This car is a death trap.

Is the car still under warranty?
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Old Jul 21, 2010 | 11:10 AM
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Yes the car is still under warranty but they've already fixed this problem once and it was such a hassle. They shattered my window last time I brought the car into the dealership and that hasn't been my only issue with the dealership.

I haven't tried but I'm hoping I can fix this myself by popping off the door panel or something. I'd rather do that then not have my car for a week again.
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Old Jul 21, 2010 | 11:16 AM
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Wow!! That's pretty creepy. The steering wheel one gave me nightmares...
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Old Jul 21, 2010 | 11:35 AM
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I rather bring it to the dealer or a different lexus dealer that is more competent. You don't want them to blame you for the problem if you can't fix it yourself.

Did you check the invoice on your last repair? It usually list what was done to fix or replace.
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Old Jul 21, 2010 | 02:10 PM
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Originally Posted by ddts
My passenger side door lock won't lock. See the video for what happens when I try to lock it. Does anyone know how to fix it?

[youtube]vBc7GG03X7o[/youtube]

Why does the video show the drivers side door if you claim it's the passenger side?
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Old Jul 21, 2010 | 02:19 PM
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Originally Posted by AtlantaGuy
Why does the video show the drivers side door if you claim it's the passenger side?
I took it on my webcam and it flipped the image.
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Old Jul 21, 2010 | 02:51 PM
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That exact thing happened to my driver's side when I had my windows tinted. Something just got off a little bit when they put the door panel back on - I had them fix it before I left. Took about 5 minutes.

If it's still under warranty, definitely take it to a dealer. If you don't like one, take it to another. They should all be willing to fix warranty issues as they get paid for that stuff by Lexus corporate. And a week is crazy. If they had your car for a week and not only didn't fix the problem, but shattered a window, I wouldn't return to that dealer.
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Old Jul 21, 2010 | 02:52 PM
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Actuator, cables connecting actuator to door lock, or the door lock itself.

Can you lock the door manually? Or does it get stuck? Do you feel any resistance? If it gets stuck/resistance, the door lock has something wrong with it.

Removing the paneling is pretty easy ( 2 screws i think). I would take off the panel, try pulling on the cables to lock the door. If this works, then I would say it's the actuaTOR. Actuator is about $180 and I replaced mine in about 90 minutes.
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Old Jul 21, 2010 | 03:43 PM
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wow what the f-----
never see that **** before
take ur car to the dealer man
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Old Jul 21, 2010 | 04:00 PM
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Same thing happened to mine after my windows got tinted.
Whenever I would move the car after just turning it on, the cars doors would try to auto lock and do the same thing.

Dealer warrantied it by replacing the door lock actuator as someone said above, but there may be a way to fix it without additional parts.
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