Malfunctioning Touch Screen
Thread Starter
Driver School Candidate
Joined: Apr 2020
Posts: 4
Likes: 0
From: Lagos
Malfunctioning Touch Screen
Hello Everyone,
I own a 2015 GX 460 with just about 36,000 miles on it. Right now my touch screen it not working properly. To be able to select a function, I need to touch the screen just below the actual button. Now why this is a problem is that when the desired button is at the bottom of the screen, I am unable to tap below it thereby unable to use that function.
Please has any one experienced this and how to I rectify it.
Thanks
I own a 2015 GX 460 with just about 36,000 miles on it. Right now my touch screen it not working properly. To be able to select a function, I need to touch the screen just below the actual button. Now why this is a problem is that when the desired button is at the bottom of the screen, I am unable to tap below it thereby unable to use that function.
Please has any one experienced this and how to I rectify it.
Thanks
Racer
Joined: Apr 2001
Posts: 1,985
Likes: 1,045
From: Northeast Ohio
It seems your touch screen is out of calibration. Depends on your GX purchasing date, is it still under warranty? If so, just take to the dealer to have it fixed. If it is out of warranty, you may need techstream to do the calibration. Not sure if I see anyone had experience or post anything on this forum.
Racer
Joined: Apr 2001
Posts: 1,985
Likes: 1,045
From: Northeast Ohio
One more thing that you could try, there is a procedure to initiate the service menu on the screen to perform some status check. I couldn’t remember the exactly the key sequence to enter the menu option. However, I didn’t remember there is an option for touchscreen calibration. I could be wrong and just don’t remember. The procedure to enter service menu is on this forum, just do a search on it. Just remember the procedure to enter the service menu are different for 10-13 and 14+ model year.
CL Community Team
Joined: Mar 2017
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From: USA
Thread Starter
Driver School Candidate
Joined: Apr 2020
Posts: 4
Likes: 0
From: Lagos
Thread Starter
Driver School Candidate
Joined: Apr 2020
Posts: 4
Likes: 0
From: Lagos
One more thing that you could try, there is a procedure to initiate the service menu on the screen to perform some status check. I couldn’t remember the exactly the key sequence to enter the menu option. However, I didn’t remember there is an option for touchscreen calibration. I could be wrong and just don’t remember. The procedure to enter service menu is on this forum, just do a search on it. Just remember the procedure to enter the service menu are different for 10-13 and 14+ model year.
Racer
Joined: Apr 2001
Posts: 1,985
Likes: 1,045
From: Northeast Ohio
Any idea when and how it started? Maybe some event could offer some cruel..... Another way to try that is have a system reset by remove battery negative terminal for 15 mins of so. This will clear all the memories for your GX, all radio settings, seat memory settings, nav settings etc. Not sure if it will affect touch screen issue, but at least worth the try.
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