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Well, my experience with DCTMS was really bad. Two and a half months and no updates, no pictures, and the last time I heard from them was almost a month ago, despite calls, PMs, emails directly and thru paypal. Nothing. The only update I got from them was that they messed up the build and had to start again (he was at SEMA at the time). Which was fine with me, but a month passed without zero communication and the deadline to file a claim was rapidly approaching.
Hopefully it was an isolated incident and the next person has better luck than me.
^^^^I understand your frustration. There are two guys @ DCTMS in sales. Josh is one that I would avoid. It's been my experience that he lets things slide. The other is Ivan. If you can contact Ivan by phone, I'm quite sure he can help you.
^^^^I understand your frustration. There are two guys @ DCTMS in sales. Josh is one that I would avoid. It's been my experience that he lets things slide. The other is Ivan. If you can contact Ivan by phone, I'm quite sure he can help you.
Lou
I did speak with Ivan once, and while he did his best to be helpful, it ended up being "did you get a chance to talk to Josh?" Heh, no worries. I am reaching out to the other contacts posted above. The work looks top notch and one of them seems to be active on the forum, so my confidence is growing.
I'd recommend a custom wheel from Elvin Wong. I've been looking for custom steering wheels for about 2 years and i keep coming back to Elvin's. I just bought one, so i'm eagerly awaiting for it to come! Other's have already posted how to get in touch with him.
Dctms has awful Customer service, stay away ..I buy all of my Stuff from elvin ,hit up on Ig elvin_ 6188..His stuff is top notch and he always communicates with you..You will have Zero Regrets
