Nav update covered by waranty???

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Apr 5, 2004 | 08:06 PM

m0t03

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From: Minnesota

Nav update covered by waranty???

I have an 00 gs400, the nav is getting perty dated. Wondering if I can get a free update. A service guys said it would be about $350.00

I am still under factory warranty. Also, wondering how much they should charge me for a rear wheel alignment

Thanks,
Mike

Apr 5, 2004 | 08:11 PM

DaveGS4

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From: North Carolina

I've read other folks say they got one free update under warranty. I got one thrown in for my LS when I bought it last year (still had the original 98 nav).

Apr 5, 2004 | 08:30 PM

m0t03

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From: Minnesota

the service guy that i dealt with said that 98 GS's and 99 GS's got the free update, but 00 didnt

doesnt make too much sense to me. wondering if there is anything i can say. If you look when my nav was last updated, it was in 99. So it has never been updated. You think if I complained enough I could get it

Mike

Apr 5, 2004 | 08:45 PM

psukhu

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From: Texas

The DVD map in my GS is also dated.

A new turnpike was built in here Dallas over the past five years. It was opened in sections. The navigation in both of my cars only shows that a piece of the turnpike exists.

This was very annoying since the turnpike is now a major artery. I decided to drop around $170 to get a new CD for my BMW. The 2003 CD (from NavTech) still didn't have the entire turnpike! I guess it takes a couple of years for them to digitize a new road.

I am now gun-shy about spending even more money to update my GS.

I am torn between not getting the full use of my navigation versus wasting money on an update that may not have all the new roads.

Apr 5, 2004 | 10:59 PM

rominl

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From: Lovely OC

Quote:

Originally posted by m0t03
the service guy that i dealt with said that 98 GS's and 99 GS's got the free update, but 00 didnt doesnt make too much sense to me. wondering if there is anything i can say. If you look when my nav was last updated, it was in 99. So it has never been updated. You think if I complained enough I could get it

Mike

well, it's all about whether they wanna do it or not. i mean, even with my 03 is3, if there is a new update, technically i still have to BUY the new dvd. bottom line, it's not covered under warranty at all. if anything it's all under good will

Apr 6, 2004 | 08:33 PM

KNKGS400

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From: BAY AREA

do a search but i also have a 00 gs400 and i got 3 update for free although the other 2 i had to complain to lexus corprate about why only 1 nav upgrade for year 00 and i was told 3 updates and so to keep a happy customer they sent me a letter in writting stating they will pay for the other 2 upgrades. hope this helps.

Apr 6, 2004 | 08:40 PM

psukhu

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From: Texas

I spoke to my local dealer today and they said that a new nav DVD for my 01 GS 300 would not covered by the warranty.

I guess the 2003 disc is available right now. Anyone know when the 2004 disc will be released?