Ford Sync and Reboots/Restarts

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Mar 30, 2011 | 01:27 PM
  #1  
Quote:
In 2010, Ford reinvented its SYNC system with the launch of the refreshed Ford Edge and Lincoln MKX. But the new integrated system – MyFord Touch and MyLincoln Touch or what's known as "SYNC generation 2" – has been plagued by more than a few bugs. And part of the problem is due to its design.

If one of its various functions trips up – navigation, phone or entertainment, among others – the system can restart. This can leave the driver faced with a blank display and a restart procedure that can take two to three minutes. Double bummer: It usually wipes out your paired phones and indexed music.

After talking with several colleagues who have experienced similar issues (including one where the volume was stuck on max while the A/C continued to blow cold air in 42-degree weather) and experiencing these issues first hand for ourselves, we called up Ford's Head of Technology Communications, Alan Hall, and got on the phone with one of the Blue Oval's engineers to see what's causing the issues and how the automaker is addressing them.

Continue reading Ford's second-gen SYNC system off to a buggy start...


"If the pulse of one of these applications goes haywire, in order maintain system stability, we reset that application by resetting the entire software to come back to a 'known good state,' similar to how you reset your phone or computer," said Mounir Hider, a Ford product development engineer.
http://www.autoblog.com/2011/03/30/f...art/#continued


Yikes...
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Mar 30, 2011 | 01:33 PM
  #2  
Welcome to the world of tech, even my farggin ovens need to be rebooted when the software flips out
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Mar 30, 2011 | 02:46 PM
  #3  
I've worried about this since I first heard about the Microsoft-Ford collaboration.

I guess that Ford oval is blue for a reason...
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Mar 30, 2011 | 07:08 PM
  #4  
they should've went with Apple/Mac OS
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Mar 30, 2011 | 08:45 PM
  #5  
Ive experienced Sync in a rental Flex and I found that its the best nav/interface out of any of the new touch screen systems.
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Mar 30, 2011 | 11:59 PM
  #6  
Quote: they should've went with Apple/Mac OS
Hehe

But granted
even Mac/OSX can fail at times (i.e. I had two freezeups in my macbook with osx 10.5 leopard).

No system is safe...........but granted with more tech comes more complexities.
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Mar 31, 2011 | 12:14 AM
  #7  
Quote: Hehe

But granted
even Mac/OSX can fail at times (i.e. I had two freezeups in my macbook with osx 10.5 leopard).

No system is safe...........but granted with more tech comes more complexities.
we were lucky that before Automotive systems were not so integrated, so things like this could not happen.

I mean your volume cranked up to the max and cold air blowing in winter while your system "reboots" is pretty much nightmare scenario... Not to mention that all your settings and syncs get wiped out.

Reminds me of all the glitches E65 7 series had when it launched in 2002.
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Mar 31, 2011 | 06:14 AM
  #8  
I have these kinds of occasional glitches on my CarPC but, that's to be expected.

Mine is a one-off hobbiest system...using a COTS desktop OS in an environment it wasn't designed to be used in.

But, for a factory, designed-from-the-ground-up system to do this? Sorry, unacceptable.
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