Ford Sync and Reboots/Restarts
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Ford Sync and Reboots/Restarts
In 2010, Ford reinvented its SYNC system with the launch of the refreshed Ford Edge and Lincoln MKX. But the new integrated system – MyFord Touch and MyLincoln Touch or what's known as "SYNC generation 2" – has been plagued by more than a few bugs. And part of the problem is due to its design.
If one of its various functions trips up – navigation, phone or entertainment, among others – the system can restart. This can leave the driver faced with a blank display and a restart procedure that can take two to three minutes. Double bummer: It usually wipes out your paired phones and indexed music.
After talking with several colleagues who have experienced similar issues (including one where the volume was stuck on max while the A/C continued to blow cold air in 42-degree weather) and experiencing these issues first hand for ourselves, we called up Ford's Head of Technology Communications, Alan Hall, and got on the phone with one of the Blue Oval's engineers to see what's causing the issues and how the automaker is addressing them.
Continue reading Ford's second-gen SYNC system off to a buggy start...
"If the pulse of one of these applications goes haywire, in order maintain system stability, we reset that application by resetting the entire software to come back to a 'known good state,' similar to how you reset your phone or computer," said Mounir Hider, a Ford product development engineer.
If one of its various functions trips up – navigation, phone or entertainment, among others – the system can restart. This can leave the driver faced with a blank display and a restart procedure that can take two to three minutes. Double bummer: It usually wipes out your paired phones and indexed music.
After talking with several colleagues who have experienced similar issues (including one where the volume was stuck on max while the A/C continued to blow cold air in 42-degree weather) and experiencing these issues first hand for ourselves, we called up Ford's Head of Technology Communications, Alan Hall, and got on the phone with one of the Blue Oval's engineers to see what's causing the issues and how the automaker is addressing them.
Continue reading Ford's second-gen SYNC system off to a buggy start...
"If the pulse of one of these applications goes haywire, in order maintain system stability, we reset that application by resetting the entire software to come back to a 'known good state,' similar to how you reset your phone or computer," said Mounir Hider, a Ford product development engineer.
Yikes...
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From: Makati, Philippines
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Lexus Fanatic
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I mean your volume cranked up to the max and cold air blowing in winter while your system "reboots" is pretty much nightmare scenario... Not to mention that all your settings and syncs get wiped out.
Reminds me of all the glitches E65 7 series had when it launched in 2002.
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Pole Position
Joined: Jan 2007
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From: NC
I have these kinds of occasional glitches on my CarPC but, that's to be expected.
Mine is a one-off hobbiest system...using a COTS desktop OS in an environment it wasn't designed to be used in.
But, for a factory, designed-from-the-ground-up system to do this? Sorry, unacceptable.
Mine is a one-off hobbiest system...using a COTS desktop OS in an environment it wasn't designed to be used in.
But, for a factory, designed-from-the-ground-up system to do this? Sorry, unacceptable.
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