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GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Crash navigation system

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Old Nov 22, 2014 | 05:37 AM
  #1  
hube's Avatar
hube
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Default Crash navigation system

Lately whenever I end a phone conversation using the button on the steering wheel, it seems like the system has a mini-crash or executes some sort of spontaneous soft reboot.

When this happens the bluetooth connection is intterrupted and the welcome screen pops up.

Has anyone else been experiencing this?
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Old Nov 22, 2014 | 07:38 AM
  #2  
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Igor911
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there is a tsb out there for a firmware update for bluetooth issues. Take it in to the dealer
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Old Nov 24, 2014 | 07:49 AM
  #3  
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ZbynekZ
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Yes, my navi crashed twice. First time it was connected with bluetooth something. It happened when I was connecting new phone. During the process car's system freezed and had very slow responses. Some screen's options were missing. I recorded a video of it to have a proof for dealership.

Also I had a problem with Bluetooth module. It disconnected my phone and there were some message "Bluetooth module is missing" or something very similar to that. Sometimes I am experiencing problems with music streaming from phone. It has very small gaps during playback.

They are now updating me whole system including 2015 maps under the warranty. I will let you know if it helped.
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Old Nov 29, 2014 | 05:08 AM
  #4  
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hube
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Excellent, Thanks. I made the appointment with the dealer. I will also let you know if this solved the problem.
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