Letter from Lexus headlight condensation....
#121
My 2004 (purchased 2003) RX 330 got the recall letter last year and my dealer "put me off" planning to see if my headlights fell under the warranty when they replaced my cracked dashboard. I called numerous times in 2015 and the dash was never ready so nothing was done.
Well, my dash replacement finally came in last month and I was told the headlight warranty had expired! I escalated (denied) and escalated again. The squeaky wheel approach worked at my dealer was nice enough (along with Lexus corporate) to replace both headlights in April 2016.
Well, my dash replacement finally came in last month and I was told the headlight warranty had expired! I escalated (denied) and escalated again. The squeaky wheel approach worked at my dealer was nice enough (along with Lexus corporate) to replace both headlights in April 2016.
#122
Driver School Candidate
My 2004 (purchased 2003) RX 330 got the recall letter last year and my dealer "put me off" planning to see if my headlights fell under the warranty when they replaced my cracked dashboard. I called numerous times in 2015 and the dash was never ready so nothing was done.
Well, my dash replacement finally came in last month and I was told the headlight warranty had expired! I escalated (denied) and escalated again. The squeaky wheel approach worked at my dealer was nice enough (along with Lexus corporate) to replace both headlights in April 2016.
Well, my dash replacement finally came in last month and I was told the headlight warranty had expired! I escalated (denied) and escalated again. The squeaky wheel approach worked at my dealer was nice enough (along with Lexus corporate) to replace both headlights in April 2016.
#123
Pole Position
iTrader: (1)
It doesn't matter how long you have owned the car. The headlight secondary warranty is for 9 years from date of first use (as in the date it was sold new). See post 29:
https://www.clublexus.com/forums/rx-...ml#post8309692
https://www.clublexus.com/forums/rx-...ml#post8309692
#124
Driver School Candidate
Join Date: Oct 2017
Location: Wisconsin
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DAMN! Unless im very lucky and the 05 i have wasnt bought until 08 im screwed. HID went out and most likely caused from the ballast. I want to reseal and replace the ballast my self but WI winter is already close. Does anybody have any possible recommendations as to what I should do? Being in college I got this car from a deceased grandmother and cannot afford dealer repair, any help here would be awesome!
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