Defective struts
#1
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Defective struts
I have a 2013 GS350, FL strut went bad at 27,000 miles. Dealer replaced under warranty.
RL strut just went bad at 40,000. Warranty expired, waiting to hear from corporate to approve with they will fix for free.
Has anyone else had problems with their struts going bad at low mileage? Struts are suppose to last for 100,000+.
Mild manner driver
RL strut just went bad at 40,000. Warranty expired, waiting to hear from corporate to approve with they will fix for free.
Has anyone else had problems with their struts going bad at low mileage? Struts are suppose to last for 100,000+.
Mild manner driver
#2
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I have a 2013 GS350, FL strut went bad at 27,000 miles. Dealer replaced under warranty.
RL strut just went bad at 40,000. Warranty expired, waiting to hear from corporate to approve with they will fix for free.
Has anyone else had problems with their struts going bad at low mileage? Struts are suppose to last for 100,000+.
Mild manner driver
RL strut just went bad at 40,000. Warranty expired, waiting to hear from corporate to approve with they will fix for free.
Has anyone else had problems with their struts going bad at low mileage? Struts are suppose to last for 100,000+.
Mild manner driver
Yes both my front struts went out prematurely. The front left went out around 23K miles and the left front strut went out around 35K miles. Both were fixed under warranty but in all the cars I have ever owned, I have never had failures this early and often. My car is stock height and no suspension modifications.
I also had a left front wheel bearing go out at 25K miles. I had to take it in three times because they kept claiming it was my tires. I switched my tires and the noise was still there so when I took it in the third time , a master tech drove my car with me in it and within 1 minute said :"Yep, that is definitely a failed wheel bearing. Sorry you had to bring it in so many times for this."
#3
Lexus Test Driver
I have a 2013 GS350, FL strut went bad at 27,000 miles. Dealer replaced under warranty.
RL strut just went bad at 40,000. Warranty expired, waiting to hear from corporate to approve with they will fix for free.
Has anyone else had problems with their struts going bad at low mileage? Struts are suppose to last for 100,000+.
Mild manner driver
RL strut just went bad at 40,000. Warranty expired, waiting to hear from corporate to approve with they will fix for free.
Has anyone else had problems with their struts going bad at low mileage? Struts are suppose to last for 100,000+.
Mild manner driver
AS long as your dealer/Lexus will cover this you should be OK on the new set for years to come. I would think Lexus should cover it since you're just ever so slightly out of warranty (time wise, not even mileage wise) and your vehicle has a documented history of this same issue albeit on the front.
#4
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100k+ is very optimistic for stock struts to maintain their initial quality. I'd say something more like 75k can very reasonably be expected though.
AS long as your dealer/Lexus will cover this you should be OK on the new set for years to come. I would think Lexus should cover it since you're just ever so slightly out of warranty (time wise, not even mileage wise) and your vehicle has a documented history of this same issue albeit on the front.
AS long as your dealer/Lexus will cover this you should be OK on the new set for years to come. I would think Lexus should cover it since you're just ever so slightly out of warranty (time wise, not even mileage wise) and your vehicle has a documented history of this same issue albeit on the front.
Just to add onto my earlier comment about two of my struts going out very early on my GS350. I also have a GX470 with 150+ K miles on the original struts and they are still performing within spec (not like brand new but are performing well). I have read and been told by service people at the dealers to never let my GX470 go because they are practically bulletproof and were very over-engineered. I bought my GX470 at 28K miles on it and the only thing I have ever had to replace out of the regular service/maintenance items was the alternator at 135K miles.
#6
Were you by chance hearing a clunky/knocking sound from that corner? When turning and at bumps and dips..
Reason I ask is because I have been trying to identify what is a sound coming from my car and my strut is the next thing I want to check.
Reason I ask is because I have been trying to identify what is a sound coming from my car and my strut is the next thing I want to check.
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#9
Lexus Test Driver
iTrader: (1)
100k+ is very optimistic for stock struts to maintain their initial quality. I'd say something more like 75k can very reasonably be expected though.
AS long as your dealer/Lexus will cover this you should be OK on the new set for years to come. I would think Lexus should cover it since you're just ever so slightly out of warranty (time wise, not even mileage wise) and your vehicle has a documented history of this same issue albeit on the front.
AS long as your dealer/Lexus will cover this you should be OK on the new set for years to come. I would think Lexus should cover it since you're just ever so slightly out of warranty (time wise, not even mileage wise) and your vehicle has a documented history of this same issue albeit on the front.
I guess if you have bigger rims and stiffer shocks your more susceptible to premature failure, because the suspension takes more of a beating.
#12
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Join Date: Apr 2019
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I know I'm late to the party, but I bought a used 2013 GS 350 F Sport AWD and recently had the right rear strut/shock go out and my bumper to bumper says it's not covered since it's not the strut assembly. How'd everyone get Lexus to cover it?
#13
What the hell does that mean? Your springs have to go bad at the same time?
#14
Driver School Candidate
I have a 2013 GS350, FL strut went bad at 27,000 miles. Dealer replaced under warranty.
RL strut just went bad at 40,000. Warranty expired, waiting to hear from corporate to approve with they will fix for free.
Has anyone else had problems with their struts going bad at low mileage? Struts are suppose to last for 100,000+.
Mild manner driver
RL strut just went bad at 40,000. Warranty expired, waiting to hear from corporate to approve with they will fix for free.
Has anyone else had problems with their struts going bad at low mileage? Struts are suppose to last for 100,000+.
Mild manner driver
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