5 Amazing Lexus Dealerships
Thread Starter
CL Editor
Joined: Aug 2016
Posts: 1,588
Likes: 176
Racer
Joined: Mar 2016
Posts: 1,583
Likes: 310
From: Plano Texas
I live in Plano and purchased my RX from Park Place Lexus. It is a nice facility and the people there are friendly.
I would also like to put in a mention for Kuni Lexus in Greenwood Village, Colorado, a suburb of Denver. I was on vacation and my car broke down and I was able to get it to Kuni Lexus on a Saturday. I was very happy to be able to get the car repaired that same day and not have to spent the Memorial Day weekend there.
Park place Lexus isn't going to like me for saying this, but the customer amenities at Kuni Lexus were nicer.
I would also like to put in a mention for Kuni Lexus in Greenwood Village, Colorado, a suburb of Denver. I was on vacation and my car broke down and I was able to get it to Kuni Lexus on a Saturday. I was very happy to be able to get the car repaired that same day and not have to spent the Memorial Day weekend there.
Park place Lexus isn't going to like me for saying this, but the customer amenities at Kuni Lexus were nicer.
Driver School Candidate
Joined: Nov 2016
Posts: 3
Likes: 0
From: Texas
I second Park Place Lexus! I also bought my 2016 RX350 from there. My first car I originally purchased was 81 miles on the odo, rather than the listed 16 miles. Park Place management graciously handed me back my check and set to find another similar configured car for me. Though it took a few weeks, they reserved the same model but with only 12 miles! Though there was a little hiccup, Park Place Lexus made sure I was taken care of. Sewell was not bad as well, but their physical dealer is leagues behind Park Place.
Lexus Test Driver
Joined: Mar 2008
Posts: 9,978
Likes: 240
From: California
Longo is quite a dealership, if based on inventory alone. I think they have just about every combination model possible. They are also about to redesign the facility, so that ought to be interesting.
One thing I must point out is their amazing service. I've tried all SoCal dealers for service and no one will do what Longo does. They will send out a loaner to me, 40 miles away, and truck my car back to the dealer for work. I didn't even buy from them. I find this type of care over the top and it's worth my time to do business with them even for the smallest of chores.
One thing I must point out is their amazing service. I've tried all SoCal dealers for service and no one will do what Longo does. They will send out a loaner to me, 40 miles away, and truck my car back to the dealer for work. I didn't even buy from them. I find this type of care over the top and it's worth my time to do business with them even for the smallest of chores.
I wish I could support my local Lexus dealer. I brought the car in two weeks after I bought it and they backed it into something and chipped paint off the front bumper after replacing one of the headlights...
Lead Lap
Joined: Oct 2002
Posts: 4,664
Likes: 18
From: TX
I would absolutely second Sewell Lexus being a great dealership, and not just for used cars. I have so many examples.
1) Dealerships in Dallas aren't open on Sunday, but I was lurking around the Lexus lot when the '13 GS was first introduced. A salesperson actually came out of the office and asked me if there was a car she could show me. We looked at a couple of GSs and that started my path to Lexus again after so many years. 2) I had just made the deal with her on trading my '11 S5 Cab on a '13 GS F Sport that was on order. The next day, a shelf in my garage full of CDs fell on the rear quarter panel (it was heavy) and left a huge dent and scratch on the passenger side. I was devastated and called the sales person to tell her what had happened. She told me to bring the car right in and they would give me a '13 GS loaner so they could do the bodywork before putting it on the lot and also give me some experience with the model I would be buying. I kept the loaner for about a week before my new GS arrived. 3) Also, after I got my GS and the aluminum trim got dents over the cupholder and above the glovebox they said they had never seen that before but replaced the trim for free.
We have also been extremely happy with the service we've received from Sewell Infiniti. We've bought/leased many cars there and they, too, go above and beyond to make sure I'm satisfied.
We no longer have a Lexus, and we will most likely be trading our G37 Vert for another Audi in June because we just love Audi's cars right now, but I will definitely miss working with both these dealerships from a service standpoint. Audi is getting there, but they still have a long way to go.
1) Dealerships in Dallas aren't open on Sunday, but I was lurking around the Lexus lot when the '13 GS was first introduced. A salesperson actually came out of the office and asked me if there was a car she could show me. We looked at a couple of GSs and that started my path to Lexus again after so many years. 2) I had just made the deal with her on trading my '11 S5 Cab on a '13 GS F Sport that was on order. The next day, a shelf in my garage full of CDs fell on the rear quarter panel (it was heavy) and left a huge dent and scratch on the passenger side. I was devastated and called the sales person to tell her what had happened. She told me to bring the car right in and they would give me a '13 GS loaner so they could do the bodywork before putting it on the lot and also give me some experience with the model I would be buying. I kept the loaner for about a week before my new GS arrived. 3) Also, after I got my GS and the aluminum trim got dents over the cupholder and above the glovebox they said they had never seen that before but replaced the trim for free.
We have also been extremely happy with the service we've received from Sewell Infiniti. We've bought/leased many cars there and they, too, go above and beyond to make sure I'm satisfied.
We no longer have a Lexus, and we will most likely be trading our G37 Vert for another Audi in June because we just love Audi's cars right now, but I will definitely miss working with both these dealerships from a service standpoint. Audi is getting there, but they still have a long way to go.
Last edited by dseag2; Nov 27, 2016 at 06:25 PM.
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Driver School Candidate
Joined: Mar 2015
Posts: 18
Likes: 0
From: TX
I just bought my 16 RX F-Sport from Sewell. Hands down the best car buying experience I have ever had, and I got a great deal to boot.
I purchased my previous Lexus from Park Place in Plano that is mentioned here as well. Beautiful dealership and facilities, but the customer service and experience at Sewell was on a completely different level for me.
As always, YMMV.
Keep in mind if you are in the DFW area, Sewell is opening an Audi dealership early in the spring in McKinney.
I purchased my previous Lexus from Park Place in Plano that is mentioned here as well. Beautiful dealership and facilities, but the customer service and experience at Sewell was on a completely different level for me.
As always, YMMV.
I would absolutely second Sewell Lexus being a great dealership, and not just for used cars. I have so many examples.
1) Dealerships in Dallas aren't open on Sunday, but I was lurking around the Lexus lot when the '13 GS was first introduced. A salesperson actually came out of the office and asked me if there was a car she could show me. We looked at a couple of GSs and that started my path to Lexus again after so many years. 2) I had just made the deal with her on trading my '11 S5 Cab on a '13 GS F Sport that was on order. The next day, a shelf in my garage full of CDs fell on the rear quarter panel (it was heavy) and left a huge dent and scratch on the passenger side. I was devastated and called the sales person to tell her what had happened. She told me to bring the car right in and they would give me a '13 GS loaner so they could do the bodywork before putting it on the lot and also give me some experience with the model I would be buying. I kept the loaner for about a week before my new GS arrived. 3) Also, after I got my GS and the aluminum trim got dents over the cupholder and above the glovebox they said they had never seen that before but replaced the trim for free.
We have also been extremely happy with the service we've received from Sewell Infiniti. We've bought/leased many cars there and they, too, go above and beyond to make sure I'm satisfied.
We no longer have a Lexus, and we will most likely be trading our G37 Vert for another Audi in June because we just love Audi's cars right now, but I will definitely miss working with both these dealerships from a service standpoint. Audi is getting there, but they still have a long way to go.
1) Dealerships in Dallas aren't open on Sunday, but I was lurking around the Lexus lot when the '13 GS was first introduced. A salesperson actually came out of the office and asked me if there was a car she could show me. We looked at a couple of GSs and that started my path to Lexus again after so many years. 2) I had just made the deal with her on trading my '11 S5 Cab on a '13 GS F Sport that was on order. The next day, a shelf in my garage full of CDs fell on the rear quarter panel (it was heavy) and left a huge dent and scratch on the passenger side. I was devastated and called the sales person to tell her what had happened. She told me to bring the car right in and they would give me a '13 GS loaner so they could do the bodywork before putting it on the lot and also give me some experience with the model I would be buying. I kept the loaner for about a week before my new GS arrived. 3) Also, after I got my GS and the aluminum trim got dents over the cupholder and above the glovebox they said they had never seen that before but replaced the trim for free.
We have also been extremely happy with the service we've received from Sewell Infiniti. We've bought/leased many cars there and they, too, go above and beyond to make sure I'm satisfied.
We no longer have a Lexus, and we will most likely be trading our G37 Vert for another Audi in June because we just love Audi's cars right now, but I will definitely miss working with both these dealerships from a service standpoint. Audi is getting there, but they still have a long way to go.
Lead Lap
Joined: Oct 2002
Posts: 4,664
Likes: 18
From: TX
I just bought my 16 RX F-Sport from Sewell. Hands down the best car buying experience I have ever had, and I got a great deal to boot.
I purchased my previous Lexus from Park Place in Plano that is mentioned here as well. Beautiful dealership and facilities, but the customer service and experience at Sewell was on a completely different level for me.
As always, YMMV.
Keep in mind if you are in the DFW area, Sewell is opening an Audi dealership early in the spring in McKinney.
I purchased my previous Lexus from Park Place in Plano that is mentioned here as well. Beautiful dealership and facilities, but the customer service and experience at Sewell was on a completely different level for me.
As always, YMMV.
Keep in mind if you are in the DFW area, Sewell is opening an Audi dealership early in the spring in McKinney.
Lexus Test Driver
Joined: Jan 2007
Posts: 920
Likes: 11
From: TX
I just bought my 16 RX F-Sport from Sewell. Hands down the best car buying experience I have ever had, and I got a great deal to boot.
I purchased my previous Lexus from Park Place in Plano that is mentioned here as well. Beautiful dealership and facilities, but the customer service and experience at Sewell was on a completely different level for me.
As always, YMMV.
Keep in mind if you are in the DFW area, Sewell is opening an Audi dealership early in the spring in McKinney.
I purchased my previous Lexus from Park Place in Plano that is mentioned here as well. Beautiful dealership and facilities, but the customer service and experience at Sewell was on a completely different level for me.
As always, YMMV.
Keep in mind if you are in the DFW area, Sewell is opening an Audi dealership early in the spring in McKinney.
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