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I purchased replacement needles from Lextech in March. My dash cluster was sent out to them by UPS and tracking said it arrived in 2 days. Since then...NOTHING. I have not heard a single word! I have repeatedly emailed the "company" (note to self...do not purchase anything ever from a company so untrustworthy they will not give any kind of real contact information) and have had no results at all.
DO NOT SEND YOUR DASH TO LEXTECH. I have been able to get my money back thanks to my bank's fraud protection policy, but I will have to pay for a replacement dash cluster. It's an incredibly high price to pay for a single dark needle.
Sorry to hear about this. There are lots of threads on here warning members of the poor service as of late. Find a used cluster and send it up to Tannin in Wisconsin. Close to you and highly recommended. They have done work on my cluster and ECU, can't say enough about them. Chalk it up to lesson learned. Sorry bud.
Damn they should put an official sticky up as a warning. Tanin is very reputable, find a used one somewhere and they can adjust the mileage to match your old one. It really sucks you just lost it though, I'd be pissed.
Heard nothing but bad things about Lextech over the past two years.
Just sent my Gauges to Tanin sometime in the end of may. Just got it back yesterday and it looks great.
Did it in white with red needles and it looks wonderful, I'd recommend going that avenue if you can and doing your best to get your money back from Lextech. We really do need a sticky about avoiding Lextech, there are too many terrible stories about them taking 6+ months, being rude, breaking or being broken upon arrival, needles not working or damage being done to the needle motors, and burnt/melted needles.
It'd be nice if the issues with Lextech were properly explained too. Was the company sold ~2010 to a different individual. Is OLT still involved or is it someone else entirely? There's lots of caginess and a lack of information there that honestly if you were to ask me who is running Lextech I couldn't even answer that for you. I have no idea who does the repairs or owns the company.
While with Tanin it's very obvious. I don't know if I'm allowed to say their real names on the forums but there is no murkiness involved. You know exactly who is involved in the repairs and who is running the company. They offer a clear warranty, and they ship exceptionally fast with no excuses. What more can you ask for?
Guys, I started looking into this, the information has been a bit vague and lacking and hopefully we can get some concrete info to clear things up, and possibly prevent future stories like this. If I knew, I would tell you guys, but I don't know the full story here, but am working to get some real information on the matter.
unfortunately no matter how many warnings are posted on here, members who join after the fact would not see the warning, but it would help for existing members and will be looked into as I am tired of seeing this happen to our memebers.
Guys, I started looking into this, the information has been a bit vague and lacking and hopefully we can get some concrete info to clear things up, and possibly prevent future stories like this. If I knew, I would tell you guys, but I don't know the full story here, but am working to get some real information on the matter.
unfortunately no matter how many warnings are posted on here, members who join after the fact would not see the warning, but it would help for existing members and will be looked into as I am tired of seeing this happen to our memebers.
Post the past LexTech threads of negativity/problems as a Sticky to WARN (NEW) members the issues/concerns with this company. These steps would help members in this forum in the future.
TaninAuto/vendor should also have a sticky. As an alternate route/company to deal, with dash/AC units malfunctions.
Last edited by Teal Sc400; Jun 11, 2015 at 11:52 AM.
Taninauto is a Vendor and there are rules regarding where they may advertise
There is a dedicated Vendor Marketplace forum where you can find products from all the vendors and even group buys and whatnot. https://www.clublexus.com/forums/clu...rketplace-118/
I would recommend everyone check out what our current vendors have to offer as current vendors will generally have better communication/reliability since they interact through the forum.
I have posted multiple threads about lextech. I even brought up the old thread recently. I had the worst experience with them. They should make my post a sticky.
Ali hopefully it's not that they stole it it's that they are slow as usual getting it done. I think they force you to wait a month because then you can't fight them any longer through PayPal. I would wait about a week keep emailing them and save your emails. And any replies. Once you hit 3 weeks put in a dispute with PayPal. Hope it works. If not then go to the bank and fight PayPal through the bank that's how I got the money back
Heard nothing but bad things about Lextech over the past two years.
Just sent my Gauges to Tanin sometime in the end of may. Just got it back yesterday and it looks great.
Lextech Stole My Dash Cluster
