Digital Key and Android 15
Thread Starter
Driver School Candidate
Joined: Apr 2016
Posts: 19
Likes: 7
From: SCOTTSDALE, ARIZONA
Digital Key and Android 15
Does anyone have a problem with the Digital Key after upgrading to Android 15?
My Digital Key doesn't work anymore after the upgrade.
Lexus acknowledged the problem back in October of 2024, but nothing has been done.
https://support.lexus.com/s/article/...pp-Digital-Key
My Digital Key doesn't work anymore after the upgrade.
Lexus acknowledged the problem back in October of 2024, but nothing has been done.
https://support.lexus.com/s/article/...pp-Digital-Key
2nd gear
Joined: Jul 2025
Posts: 2
Likes: 0
I just picked my 2025 ux. Couldn't download the digital key upon car pick, car rep guiding through the car said try to download it at home (downloading kept getting stuck right before halfway mark). Tried everything from uninstalling app, reinstalling, deleting data. Still stuck at same spot. They told me to come back to dealership to troubleshoot. Finally checked if I have android 15 and I do. At this point, I'm happy enough with the 2 fobs and card key. Dont think I'll use app to start car but very curious if there was a fix as I too saw lexus acknowledges a problem with android 15 in 2024...pretty long to not have a fix yet.
Thread Starter
Driver School Candidate
Joined: Apr 2016
Posts: 19
Likes: 7
From: SCOTTSDALE, ARIZONA
I just picked my 2025 ux. Couldn't download the digital key upon car pick, car rep guiding through the car said try to download it at home (downloading kept getting stuck right before halfway mark). Tried everything from uninstalling app, reinstalling, deleting data. Still stuck at same spot. They told me to come back to dealership to troubleshoot. Finally checked if I have android 15 and I do. At this point, I'm happy enough with the 2 fobs and card key. Dont think I'll use app to start car but very curious if there was a fix as I too saw lexus acknowledges a problem with android 15 in 2024...pretty long to not have a fix yet.
You need to check if 'Developers Mode' is active on your phone.
If it is, you need to disable it.
After that you will be able to dowload digital key.
2nd gear
Joined: Jul 2025
Posts: 2
Likes: 0
Last edited by slmn; Jul 31, 2025 at 10:33 AM.
Driver
Joined: Jul 2024
Posts: 95
Likes: 28
From: NY/NJ
I just picked my 2025 ux. Couldn't download the digital key upon car pick, car rep guiding through the car said try to download it at home (downloading kept getting stuck right before halfway mark). Tried everything from uninstalling app, reinstalling, deleting data. Still stuck at same spot. They told me to come back to dealership to troubleshoot. Finally checked if I have android 15 and I do. At this point, I'm happy enough with the 2 fobs and card key. Dont think I'll use app to start car but very curious if there was a fix as I too saw lexus acknowledges a problem with android 15 in 2024...pretty long to not have a fix yet.
Fixed that by deleting and re-installing the app. Works now, including the "digital key".
FYI,
a
2nd gear
Joined: Oct 2022
Posts: 2
Likes: 1
From: New York
Just want to say THANK YOU for this!! This was exactly the fix for me.
Last edited by invar; Aug 13, 2025 at 06:38 AM. Reason: add quote
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