2023 RX 350 - my son closed the back lift gate on the strap of his lunch cooler. Now the liftgate will not open. It still beeps (not a fuse) and its not in valet mode.

I found the manual release area but the "lever" appears to be made of really cheap/thin plastic. I tried fiddling with it a little but I couldn't get it to budge and honestly Im afraid of breaking it. I tried to spin it both clockwise/counterclockwise with a screwdriver but you can see theres a notch where the screwdriver slipped and dug into the plastic.

Can anyone give me some tips of how/which direction to move this lever? Should I play it safe and take it to the dealer? (really dont have time for that / dont want to if its an easy fix)

Thanks!

Pic attached

 

I'd check the manual on how to use that lever first.. Its gotta be in your manual.

 

Page 134 in manual

 

And I have the same info on page 120...

 

OMG - "RTFM"! I cant count how many times I have told other people this.

This is my first new car - I have never owned a car manual lol. It was and still is all sealed (thanks to Julius071's picture)

I was able to get the gate open and the strap out. Works fine now. What I was missing is that "cheap plastic" is just a cover that needs to be unscrewed with a phillips screwdriver. then way inside is a very small lever that is pushed to the right/clockwise. I had to push it with a screwdriver. It didnt do anything at first, I had to push on the door it self multiple times (with alot of force I might add) while pushing on the latch. Eventually it unlatched, I got the strap out and all is well.

Thank you all so so much!

 

Paper is useless to me, but digital.. https://www.clublexus.com/forums/rx-...s-manuals.html Funny thing - just picke dup a used Mits RVR/Outlander Sport. NO digital manuals - only paper.

 

Same here.

Bookmarked.

Thanks!

 

Agree, paper is useless. I pulled my manuals down in PDF from the Lexus app and saved them on the cloud. Now I don’t have the bulky paper ones in my car, I have access to them from virtually anywhere, and I can do word searches easily. I’ve actually pulled info from my PDF manual a couple of times for my 23 RX350h. Very helpful as a PDF.

 

I saved a copy under books on my iphone and I can access it while offline too.