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Old Oct 17, 2025 | 10:22 AM
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Default Lexus App Down

Trying to log into Lexus app today and getting unable to sign in error. Anyone else or just me?



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Old Oct 17, 2025 | 10:48 AM
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Recently had rat damage to my car....after repair I am having app issues. Just came back from the dealership and they are reporting app problems. I am waiting a call for an update.
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Old Oct 17, 2025 | 12:05 PM
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Just tried logging in and got this


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Old Oct 17, 2025 | 12:30 PM
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Working now, but refresh was slow.
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Old Oct 17, 2025 | 12:57 PM
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i got the experiencing a delay message at 4pm est but i did get in
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Old Oct 17, 2025 | 12:57 PM
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Originally Posted by Dhill
Working now, but refresh was slow.
I still get the same message I posted earlier. Not working for me.
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Old Oct 17, 2025 | 01:19 PM
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Not working as of 4pm EST
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Old Oct 17, 2025 | 03:33 PM
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Working now, as of 6:30 pm EST.
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Old Oct 20, 2025 | 09:23 AM
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I wonder if the AWS outage is affecting the app now. The app has not updated since yesterday afternoon and shows zero HV range and zero EV range. The car has been charging overnight. Worried that my 12v battery was dead so I checked the car, it was fine. Unplugged and checked the screen and it said charge completed.


Last edited by Dhill; Oct 20, 2025 at 10:34 AM.
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Old Oct 20, 2025 | 09:36 AM
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Lexus side servers are currently down. No notification as to when they will resume.
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Old Oct 20, 2025 | 11:34 AM
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Seems to be working now.
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Old Oct 21, 2025 | 05:19 PM
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Maybe I am just ignorant of technology. I don't recall ever signing in on my 2023 RX. I am always signed in. I just get in the car, start it up and go. I have rerely used the phone app (only to locak doors twice).

What is it that I am missing or doing wrong?
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Old Oct 21, 2025 | 08:36 PM
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This is for the iPhone and android app only. No issues with the car software, although it is lacking, but that is another topic.
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Old Oct 23, 2025 | 11:28 AM
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Originally Posted by Dhill
This is for the iPhone and android app only. No issues with the car software, although it is lacking, but that is another topic.
Lexus and Toyota have never been on the bleeding edge of infotainment technology. They're conservative and lean towards stability, even if that makes them lag somewhat behind. The Cadillac XT4 I traded for my RX350 had the latest in tech that GM had to offer on a 33-inch LCD screen. I gotta admit, it look stunning and could do a lot more than my RX, but there was one problem. Not all of it worked all of the time. Safety systems would drop out as unavailable. Settings would revert back to factory defaults on their own routinely. My personal favorite was the emergency rear braking activating every time I tried to back up in the rain. Couldn't get two feet out of my driveway without the thing jamming on my brakes. The only fix available was to disable it, which I ended up doing before I got whiplash.

My RX's tech may not be as advanced, but it all works every time I drive it and lets me back out of my driveway in the rain. I'll take that any day.

Last edited by PortStLucieRX350; Oct 23, 2025 at 11:51 AM.
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Old Oct 23, 2025 | 11:47 AM
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My app was working in a weird way on Monday. I attributed it to the AWS servers being down.
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