Notices
RX - 5th Gen (2023-present) Discussion topics related to the 2023 and up RX models

Mobile App

Thread Tools
 
Search this Thread
 
Old Dec 10, 2024 | 11:41 AM
  #1  
MiniRx's Avatar
MiniRx
Thread Starter
Driver School Candidate
 
Joined: Oct 2023
Posts: 18
Likes: 1
From: California
Default Mobile App

Is anyone having issue with the mobile app? After the app update seem like I lost all the icons to start car and etc. all I have on the remote tap is share remote
Reply
Old Dec 10, 2024 | 11:59 AM
  #2  
chuckNX's Avatar
chuckNX
Advanced
5 Year Member
Photogenic
Top Answer: 1
 
Joined: Dec 2016
Posts: 698
Likes: 280
From: California
Default

Originally Posted by MiniRx
Is anyone having issue with the mobile app? After the app update seem like I lost all the icons to start car and etc. all I have on the remote tap is share remote
Works fine for me. But when I have had issues, I removed the app completely and reinstalled. Note that if you do this you have to redo the setup for any digital keys you set up as well.
Reply
Old Dec 10, 2024 | 12:02 PM
  #3  
MiniRx's Avatar
MiniRx
Thread Starter
Driver School Candidate
 
Joined: Oct 2023
Posts: 18
Likes: 1
From: California
Default

Originally Posted by chuckNX
Works fine for me. But when I have had issues, I removed the app completely and reinstalled. Note that if you do this you have to redo the setup for any digital keys you set up as well.
this is how my app looks like


p
Reply
Old Dec 10, 2024 | 05:58 PM
  #4  
blaczc's Avatar
blaczc
7th Gear
 
Joined: Dec 2021
Posts: 7
Likes: 6
From: CA
Default

Originally Posted by MiniRx
this is how my app looks like


p
Same thing happened to my NX… hope they can fix it soon
Reply
Old Dec 10, 2024 | 05:59 PM
  #5  
MiniRx's Avatar
MiniRx
Thread Starter
Driver School Candidate
 
Joined: Oct 2023
Posts: 18
Likes: 1
From: California
Default

Originally Posted by blaczc
Same thing happened to my NX… hope they can fix it soon
you too? I check the subscription and it said it’s good till 2033
Reply
Old Dec 10, 2024 | 06:03 PM
  #6  
blaczc's Avatar
blaczc
7th Gear
 
Joined: Dec 2021
Posts: 7
Likes: 6
From: CA
Default

Originally Posted by MiniRx
you too? I check the subscription and it said it’s good till 2033
Yes, all my subscriptions are active but the buttons are all gone except for the sharing feature shown in your screenshot.

And I also saw the recent app reviews saying the same problem, and it should be because of the recent update.

Last edited by blaczc; Dec 10, 2024 at 06:05 PM.
Reply
Old Dec 10, 2024 | 06:06 PM
  #7  
Praben's Avatar
Praben
6th Gear
 
Joined: Dec 2024
Posts: 6
Likes: 15
Default

Same problem on my IS. Thought I was losing my mind or something expired.
Reply
Old Dec 10, 2024 | 09:34 PM
  #8  
MiniRx's Avatar
MiniRx
Thread Starter
Driver School Candidate
 
Joined: Oct 2023
Posts: 18
Likes: 1
From: California
Default

Originally Posted by blaczc
Yes, all my subscriptions are active but the buttons are all gone except for the sharing feature shown in your screenshot.

And I also saw the recent app reviews saying the same problem, and it should be because of the recent update.
check the app again. My icons came back now
Reply
Old Dec 10, 2024 | 09:35 PM
  #9  
MiniRx's Avatar
MiniRx
Thread Starter
Driver School Candidate
 
Joined: Oct 2023
Posts: 18
Likes: 1
From: California
Default

Originally Posted by Praben
Same problem on my IS. Thought I was losing my mind or something expired.
check again. My app is back to normal now lol
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
acortazzo
IS - 3rd Gen (2014-present)
16
Feb 18, 2023 08:05 PM
ross7777
NX - 1st Gen (2015-2021)
3
Dec 12, 2019 06:02 AM
johnbmech
RX - 4th Gen (2016-2022)
17
Oct 3, 2017 05:20 AM
mjeds
Car Chat
10
Jun 2, 2017 01:37 PM
dlf1987
IS - 2nd Gen (2006-2013)
3
Dec 6, 2009 07:07 AM




All times are GMT -7. The time now is 12:03 AM.