Problem setting up multiple profiles
Rookie
Joined: Feb 2018
Posts: 49
Likes: 7
From: NY
definitely not the case in my car. Key is liked to her profile and the profile saves the last seating every time. No way to program a memory setting to a profile (unless I’m doing it wrong)
Driver School Candidate
Joined: Aug 2023
Posts: 17
Likes: 8
From: IL
Seat settings
First - I agree with you about profiles. There are so many ways the car determines what profile to use and what seat settings to use …
- each profile can be set to a key … but when does that key get triggered. If my wife walks past the car before me the car picks up her profile even if I open the car door!
- there is face recognition … but my experience is it does not work! I am very tall and my wife is shorter. My face is set with the seat way back and my wife is set with the seat close up. If she gets in and drives after me the face will not recognize her (but it does recognize her key). If I get in the car - after she drives - the seat jams me into the steering wheel and will not recognize me!
- seat selector … and I might be wrong but the 3 positions are all linked to the profile so each profile will have a unique set of settings. So you need to reset the buttons for each profile. I also understand that the seat settings are reloaded into the profile after about driving 2 miles. But .. my car will often loose connectivity with wireless and I have to manually request the profile.
all in all the profile design is not very well thought out.
- each profile can be set to a key … but when does that key get triggered. If my wife walks past the car before me the car picks up her profile even if I open the car door!
- there is face recognition … but my experience is it does not work! I am very tall and my wife is shorter. My face is set with the seat way back and my wife is set with the seat close up. If she gets in and drives after me the face will not recognize her (but it does recognize her key). If I get in the car - after she drives - the seat jams me into the steering wheel and will not recognize me!
- seat selector … and I might be wrong but the 3 positions are all linked to the profile so each profile will have a unique set of settings. So you need to reset the buttons for each profile. I also understand that the seat settings are reloaded into the profile after about driving 2 miles. But .. my car will often loose connectivity with wireless and I have to manually request the profile.
all in all the profile design is not very well thought out.
Lexus Test Driver
Joined: Jul 2017
Posts: 9,619
Likes: 3,422
From: NJ
You probably know better than me since we've only had the car one month and i hardly drive it. But isnt the simple fix just press 1 or 2 when you get in??? My wife has never said she has to do that so I've presumed the fob was linked to the memory setting.
Lexus Test Driver
Joined: Jul 2017
Posts: 9,619
Likes: 3,422
From: NJ
First - I agree with you about profiles. There are so many ways the car determines what profile to use and what seat settings to use …
- each profile can be set to a key … but when does that key get triggered. If my wife walks past the car before me the car picks up her profile even if I open the car door!
- there is face recognition … but my experience is it does not work! I am very tall and my wife is shorter. My face is set with the seat way back and my wife is set with the seat close up. If she gets in and drives after me the face will not recognize her (but it does recognize her key). If I get in the car - after she drives - the seat jams me into the steering wheel and will not recognize me!
- seat selector … and I might be wrong but the 3 positions are all linked to the profile so each profile will have a unique set of settings. So you need to reset the buttons for each profile. I also understand that the seat settings are reloaded into the profile after about driving 2 miles. But .. my car will often loose connectivity with wireless and I have to manually request the profile.
all in all the profile design is not very well thought out.
- each profile can be set to a key … but when does that key get triggered. If my wife walks past the car before me the car picks up her profile even if I open the car door!
- there is face recognition … but my experience is it does not work! I am very tall and my wife is shorter. My face is set with the seat way back and my wife is set with the seat close up. If she gets in and drives after me the face will not recognize her (but it does recognize her key). If I get in the car - after she drives - the seat jams me into the steering wheel and will not recognize me!
- seat selector … and I might be wrong but the 3 positions are all linked to the profile so each profile will have a unique set of settings. So you need to reset the buttons for each profile. I also understand that the seat settings are reloaded into the profile after about driving 2 miles. But .. my car will often loose connectivity with wireless and I have to manually request the profile.
all in all the profile design is not very well thought out.
Pit Crew
Joined: Nov 2018
Posts: 158
Likes: 42
From: GA
I ended up at this page because every time I'd get in my new vehicle the seat and steering wheel weren't sliding backwards or forwards. Turns out, it was a calibration issue. I found this woman on Youtube who gives clear directions on how to recalibrate your Lexus seats. If you hear beeps while sliding your seat, it needs to be recalibrated. Here's a link;
Driver
Joined: Apr 2024
Posts: 54
Likes: 16
Can a secondary profile driver have a digital key
Guys,
Just picked up my new Lexus RX 350 and it only came with one key (chip shortage second key coming later). My wife is setup as the primary profile as she is the primary driver of this vehicle. I setup my profile as secondary. Can a secondary driver have a digital key and if so why does it now show on the Lexus app?
Thanks from a Lexus app beginner.
Just picked up my new Lexus RX 350 and it only came with one key (chip shortage second key coming later). My wife is setup as the primary profile as she is the primary driver of this vehicle. I setup my profile as secondary. Can a secondary driver have a digital key and if so why does it now show on the Lexus app?
Thanks from a Lexus app beginner.
Driver School Candidate
Joined: Jun 2023
Posts: 23
Likes: 15
From: WA
Seat Memory to Profile
So, I had my car in today for the 15K service and I asked how I could have my profile linked to seat memory position 1.
I thought this would be normal and was a missed step on my initial profile setup.
They told me that this wasn't possible...
Basically, I was told that when the car is driven over 15mph, whatever seat configuration it is in when the car is shut off becomes the primary position when started again - regardless of which profile starts the car.
Does that sound right?
I thought this would be normal and was a missed step on my initial profile setup.
They told me that this wasn't possible...
Basically, I was told that when the car is driven over 15mph, whatever seat configuration it is in when the car is shut off becomes the primary position when started again - regardless of which profile starts the car.
Does that sound right?
1st Gear
Joined: May 2024
Posts: 1
Likes: 0
The software is bonkers!
I love a lot about my 2023 RX 350h but the software interface was designed by engineers not software interface people. The menus are straight out of a Windows 95 subset of bad ideas.But by far the worst issue is the key fob user profile fiasco. We could not get the two key fobs to work as they should. We took it to Lexus and they had it for THREE DAYS before they could figure out how to get the key fobs to match up with profiles and open the doors and adjust the seats, depending on who was driving.
But even after all that we have issues constantly with the profiles. The car will load the wrong profile. To change that profile, you have to go into a menu, enter a six digit pin code, wait, then it ask you if you want to adjust the seats and you say yes and wait, and after about 30 seconds the new profile that should’ve been loaded originally is finally loaded.
My 2007 ES 350 recognizes the key fobs and loads the correct settings every single time. I don’t know what they did or what they were thinking, but they made a mess out of the whole interface with profiles and key fobs. Please Lexus, fix this!
But even after all that we have issues constantly with the profiles. The car will load the wrong profile. To change that profile, you have to go into a menu, enter a six digit pin code, wait, then it ask you if you want to adjust the seats and you say yes and wait, and after about 30 seconds the new profile that should’ve been loaded originally is finally loaded.
My 2007 ES 350 recognizes the key fobs and loads the correct settings every single time. I don’t know what they did or what they were thinking, but they made a mess out of the whole interface with profiles and key fobs. Please Lexus, fix this!
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Racer
Joined: Mar 2023
Posts: 1,608
Likes: 912
From: TX
The only thing the new interface did better was the gorgeous touchscreen and no touch pad. Everything else about the system is a decent step backwards. It really is junk but it takes a few months to notice how backwards they went. OTAs have been useless features wise. Not a good look for this first time Lexus owner.
10th Gear
Joined: Jul 2024
Posts: 11
Likes: 2
My app is constantly changing my profile name on its own. I get in the vehicle and I'm greeted with my full first and last name, which I would never configure myself. I switch it to a preferred name and it changes it back again a few weeks later
10th Gear
Joined: Sep 2006
Posts: 10
Likes: 0
From: Ca
Cell phone connection
I have a new 2024 RX. My phone and my wife's phone are both attached. Mine is the registered phone. Whenever I start the car, I connects to her phone. Even when I'm in the car and she is in the house. If she is not home or I am at the store alone, it connects to my phone. So, her phone is the "default" if it is anywhere in range. Same problem on my last rx, so I deleted my phone and re installed it so it first on list. That fix doesn't work on this one. Any suggestions how to make my phone the default when both are in range
Driver
Joined: Apr 2024
Posts: 54
Likes: 16
Got my second key after 8 months - how to program it to my profile?
Guys,
I finally received our second key and now I'm not sure how to set it up to adjust the seat and such when I get in. Is it as simple as setting up a second profile?
I finally received our second key and now I'm not sure how to set it up to adjust the seat and such when I get in. Is it as simple as setting up a second profile?
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