Problem setting up multiple profiles
Pit Crew
Joined: Jun 2022
Posts: 103
Likes: 19
From: ON
we until last week only had 1 fob. There are 4 drivers and 3 profiles set up. I am Profile 1, wife is 2 and son is 3. Memory 1 is set to me and 2 to the wife and 3 to my son. if my other son drives it he will adjust a bit and when one of us drives it , we hit the Memory setting to get everything as we want as the profile has a tendency to auto save.
Advanced
Joined: Jul 2016
Posts: 635
Likes: 227
From: NC
I had similar problems, and I called the SOS number to register and walk me through it. My main problem was only one email account can be recognized, and the dealership put my wife email as the primary user (which it is her car) So until I got registered from the SOS folks, it allowed me to create a separate profile, and the setting follows the user.
5th Gear
Joined: Feb 2024
Posts: 5
Likes: 0
From: WI
Racer
Joined: Mar 2023
Posts: 1,608
Likes: 912
From: TX
Lexus Test Driver
Joined: Jul 2017
Posts: 9,619
Likes: 3,422
From: NJ
Driver
Joined: Feb 2024
Posts: 73
Likes: 47
From: Florida
Aligning the profiles with fobs (when the 2nd one arrives) is a great option for us and is exactly how our X5 was. I have my key, wife has hers. Whoever is driving, opens the car with their key and the car is set up for that driver. Works great... well, at least I hope it's this easy... again... when the 2nd fob arrives...
Lexus Test Driver
Joined: Jul 2017
Posts: 9,619
Likes: 3,422
From: NJ
Same here. Works well, and I think it works for other options than just seat, steering wheel, and mirrors.
Aligning the profiles with fobs (when the 2nd one arrives) is a great option for us and is exactly how our X5 was. I have my key, wife has hers. Whoever is driving, opens the car with their key and the car is set up for that driver. Works great... well, at least I hope it's this easy... again... when the 2nd fob arrives...
Aligning the profiles with fobs (when the 2nd one arrives) is a great option for us and is exactly how our X5 was. I have my key, wife has hers. Whoever is driving, opens the car with their key and the car is set up for that driver. Works great... well, at least I hope it's this easy... again... when the 2nd fob arrives...
Pole Position
Joined: Jan 2016
Posts: 2,228
Likes: 904
From: Ontario
We received our second fob and I connected reach fob to it's profile.
It works just like the old RX. It recognizes the driver as soon as the person with that fob opens the drivers door.
It does get confused when we get in at the same time with our fobs are on us through different doors.
It greets with correct profile but then it switches to the other person's profile with second fob if in the car.
I found that we have to get in and start the car first before the second person gets in.
This is a half - 3/4 baked system. It's very clear that Toyota rushed to get it out to catch up.
It works just like the old RX. It recognizes the driver as soon as the person with that fob opens the drivers door.
It does get confused when we get in at the same time with our fobs are on us through different doors.
It greets with correct profile but then it switches to the other person's profile with second fob if in the car.
I found that we have to get in and start the car first before the second person gets in.
This is a half - 3/4 baked system. It's very clear that Toyota rushed to get it out to catch up.
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Lexus Test Driver
Joined: Jul 2017
Posts: 9,619
Likes: 3,422
From: NJ
We received our second fob and I connected reach fob to it's profile.
It works just like the old RX. It recognizes the driver as soon as the person with that fob opens the drivers door.
It does get confused when we get in at the same time with our fobs are on us through different doors.
It greets with correct profile but then it switches to the other person's profile with second fob if in the car.
I found that we have to get in and start the car first before the second person gets in.
This is a half - 3/4 baked system. It's very clear that Toyota rushed to get it out to catch up.
It works just like the old RX. It recognizes the driver as soon as the person with that fob opens the drivers door.
It does get confused when we get in at the same time with our fobs are on us through different doors.
It greets with correct profile but then it switches to the other person's profile with second fob if in the car.
I found that we have to get in and start the car first before the second person gets in.
This is a half - 3/4 baked system. It's very clear that Toyota rushed to get it out to catch up.
Rookie
Joined: Jan 2024
Posts: 40
Likes: 35
From: MA
I setup my face ID (I’m the second driver). When I get in it mostly detects my face but gives a popup that says my profile detected and should the car use it. But the problem is the popup stays for 10 milliseconds! Of course I’m exaggerating a bit but it literally stays for 2 seconds and disappears. After that if I fidget through menus to change my profile I have to enter a 6-digit pin! Whoever in Lexus thought they were securing this feature have secured it well enough so pretty much no one can use it 😀
I have also got used to pressing 2 on the seat settings. Much simpler and predictable
I have also got used to pressing 2 on the seat settings. Much simpler and predictable
Last edited by Scientifix; Mar 13, 2024 at 07:05 PM.
2nd gear
Joined: Mar 2024
Posts: 2
Likes: 0
I had similar problems, and I called the SOS number to register and walk me through it. My main problem was only one email account can be recognized, and the dealership put my wife email as the primary user (which it is her car) So until I got registered from the SOS folks, it allowed me to create a separate profile, and the setting follows the user.
Rookie
Joined: Feb 2018
Posts: 49
Likes: 7
From: NY
Problem with this is that unlike the old RX - you cannot link the key fob to a seat setting #1. The key fob is linked to the profile and when you press #2 while logged into her profile, that becomes her new setting. You have to remember to hit #1 before you exit the car to return it back to where you want....AND - in my experience, you have to drive around a bit in order for it to get saved back to her profile.
Lexus Test Driver
Joined: Jul 2017
Posts: 9,619
Likes: 3,422
From: NJ
Problem with this is that unlike the old RX - you cannot link the key fob to a seat setting #1. The key fob is linked to the profile and when you press #2 while logged into her profile, that becomes her new setting. You have to remember to hit #1 before you exit the car to return it back to where you want....AND - in my experience, you have to drive around a bit in order for it to get saved back to her profile.