Black Screen
Instructor
Joined: Sep 2017
Posts: 992
Likes: 133
From: MN
I think the only way is to disconnect the battery for 30 seconds. Although this TSB is to address a specific problem.
https://www.google.com/url?sa=t&sour...CDTfjjupHNO-5C
this addresses a radio black screen, audio still heard.
Thread Starter
Racer
Joined: Feb 2017
Posts: 1,555
Likes: 345
From: Ontario, Canada
Pole Position
Joined: Nov 2010
Posts: 2,088
Likes: 188
From: Brooklyn
Dashboard and screen goes black and restarts?
Happy Friday everyone!
2017 F Sport with 44k. Today my wife was driving and the screen blacked out and restarted just like when you first start the car up. The part on the left of the speedometer that shows tire pressure and other info went black also. Anyone ever had this happen? Could this be the battery?
2017 F Sport with 44k. Today my wife was driving and the screen blacked out and restarted just like when you first start the car up. The part on the left of the speedometer that shows tire pressure and other info went black also. Anyone ever had this happen? Could this be the battery?
Thread Starter
Racer
Joined: Feb 2017
Posts: 1,555
Likes: 345
From: Ontario, Canada
Happy Friday everyone!
2017 F Sport with 44k. Today my wife was driving and the screen blacked out and restarted just like when you first start the car up. The part on the left of the speedometer that shows tire pressure and other info went black also. Anyone ever had this happen? Could this be the battery?
2017 F Sport with 44k. Today my wife was driving and the screen blacked out and restarted just like when you first start the car up. The part on the left of the speedometer that shows tire pressure and other info went black also. Anyone ever had this happen? Could this be the battery?
Pole Position
Joined: Nov 2010
Posts: 2,088
Likes: 188
From: Brooklyn
Thank you, I will bring it to the dealer. I wonder if they will replace it without being able to replicate the issue. It only happened once and we don’t drive it much. God forbid this happened out of warranty. I’m really shocked at the amount of issues I’m having with my RX as opposed to my old GS 430 with 175,000 miles that I sold which is what made me a Lexus fan. That was the real bulletproof lexus reliability. I truly don’t feel confident owning this car out of warranty.
Lexus Test Driver
Joined: Jul 2017
Posts: 9,609
Likes: 3,417
From: NJ
Thank you, I will bring it to the dealer. I wonder if they will replace it without being able to replicate the issue. It only happened once and we don’t drive it much. God forbid this happened out of warranty. I’m really shocked at the amount of issues I’m having with my RX as opposed to my old GS 430 with 175,000 miles that I sold which is what made me a Lexus fan. That was the real bulletproof lexus reliability. I truly don’t feel confident owning this car out of warranty.
Driver School Candidate
Joined: Jul 2019
Posts: 5
Likes: 0
From: Ca
The same thing happened to me a couple of weeks ago! It has only happened this one time at about 41K miles. It came back on after about 3 minutes.
I have the same question about replacing if they cannot replicate, luckily I purchased the Platinum warranty so I am covered for 8/100. It was worth the $2K from what I am reading about with the 2016 model year issues.
I have the same question about replacing if they cannot replicate, luckily I purchased the Platinum warranty so I am covered for 8/100. It was worth the $2K from what I am reading about with the 2016 model year issues.
Driver School Candidate
Joined: Nov 2012
Posts: 13
Likes: 1
From: florida
Information Screen Went Dark!
Today while my wife and I were driving, at 50 mph, Suddenly my entire center info screen on my dashboard, went dark- Off. After about 5 seconds it turned orange and blue and then came back on. Wow. Never saw that before. Has anyone had that happen to them?
Thread Starter
Racer
Joined: Feb 2017
Posts: 1,555
Likes: 345
From: Ontario, Canada
It happened to me a couple of times and the whole unit was replaced under warranty. If it happens again turn the lights (on the stalk) off & on quickly 3 times, this will mark a spot on the computer so that the technician can find the code for the malfunction.
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