RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

Hesitation problem at various speeds (TSB info post #159)

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Old 12-12-19, 08:35 PM
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dansforest
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Originally Posted by GSFRX350
It's not the transmission as such, it's purely the software mapping.
Software mapping as far as when it will switch from gear to gear?
Old 12-13-19, 12:49 AM
  #1337  
GSFRX350
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Originally Posted by dansforest
Software mapping as far as when it will switch from gear to gear?
Yes - the mapping was obviously made to improve fuel consumption figures, the tranny changes up too soon allowing the engine to keep the revs low and fuel consumption low. That way they can market the car with a better headline figure.

The TSB apparently changes the mapping to hold the gears longer. The original mapping works okay if you drive very gently and if there's not many hills around. Where I live in a relatively quiet country town that's predominately flat I can potter around, small throttle openings and the car is smooth as silk. When I go to the city the going is faster and the car shows it's hesitation, that's when I switch to Sports mode, she holds the gears longer and the hesitation is far better.
Old 12-13-19, 08:31 AM
  #1338  
dansforest
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That is what I thought you were stating. Just wasnt sure. So here is the question, should i not buy the car due to this frustration and look elsewhere?
Old 12-13-19, 10:15 AM
  #1339  
gnguyen
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Originally Posted by dansforest
That is what I thought you were stating. Just wasnt sure. So here is the question, should i not buy the car due to this frustration and look elsewhere?
There is also an inherent issue with the way the exhaust is design. It causes excessive vibration and droning. To me that is the bigger issue. If you read the thread and not scared, then go ahead and get one. Lexus never addressed this issue. The TSB worked for some people and did not work for others.
Old 12-13-19, 10:26 AM
  #1340  
dansforest
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The droning apparently is fixed for some by the tsb, others i read said they had to have the exhaust adjusted, physically. The dealer did it. I guess it is finding a dealership that knows what they are doing, or a car that has been through all this already, test drive it, and see if it is doing these things. Now i know what to look for, and that is gold. Thanks to these forums.
Old 12-13-19, 12:00 PM
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Originally Posted by dansforest
That is what I thought you were stating. Just wasnt sure. So here is the question, should i not buy the car due to this frustration and look elsewhere?
No car's perfect, I feel the car is great in so many areas and smooth most of the time that I forget about it's minor (to me) issues.
Old 12-13-19, 02:43 PM
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gnguyen
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Originally Posted by GSFRX350
No car's perfect, I feel the car is great in so many areas and smooth most of the time that I forget about it's minor (to me) issues.
Excessive vibrations, noise, and transmission hesitation are not minor issues. To each his own.
Old 12-13-19, 03:58 PM
  #1343  
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Originally Posted by gnguyen
Excessive vibrations, noise, and transmission hesitation are not minor issues. To each his own.
Like I said to me they are minor, the vibration is only noticeable through the footrest when labouring and is very mild on my car. Noise, I thought it's an extremely quiet car, particularly since removing the F Sport resonator and the hesitation well, it's there sometimes under certain conditions but then I change to Sport mode and the hesitation is reduced or eliminated.
Old 12-18-19, 02:35 PM
  #1344  
geefish
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Default 2018 RX350 Transmission problems

My 2018 RX350 has been a transmission nightmare. The new 8 speed transmission downshifts very hard coming down from 60mph to the 35-30 range. Very herky jerky. Had a software update which did nothing to improve the problem. Anyone else having same issue? if so was it resolved. It is a known issue with a possible pending class action law suit.
Old 12-18-19, 02:58 PM
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bitkahuna
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wow sorry to hear. moving this to the rx forum.
Old 12-18-19, 03:54 PM
  #1346  
mikemu30
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I feel an occasional "less than smooth" downshift on hard braking but far from a nightmare. Also the 8 speed isnt so new anymore.
Old 12-19-19, 03:51 AM
  #1347  
dibl
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Originally Posted by geefish
My 2018 RX350 has been a transmission nightmare. The new 8 speed transmission downshifts very hard coming down from 60mph to the 35-30 range. Very herky jerky. Had a software update which did nothing to improve the problem. Anyone else having same issue? if so was it resolved. It is a known issue with a possible pending class action law suit.
My 2018 RX F-Sport has 21,000 miles on it and I have never felt such a thing -- it sounds like an issue with your unit.
Old 12-19-19, 04:56 AM
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rxtimes2
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Originally Posted by geefish
My 2018 RX350 has been a transmission nightmare. The new 8 speed transmission downshifts very hard coming down from 60mph to the 35-30 range. Very herky jerky. Had a software update which did nothing to improve the problem. Anyone else having same issue? if so was it resolved. It is a known issue with a possible pending class action law suit.
Did you get the new TSB (L-SB-0032-19) done, or the earlier one? The new TSB made a very positive change to the shifting of both of my RX’s.
Old 12-21-19, 11:02 AM
  #1349  
Googs
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Which is the latest TSB? I had one from earlier this year spring time and I dont think it made a change
Old 12-21-19, 11:56 AM
  #1350  
rxtimes2
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Originally Posted by Googs
Which is the latest TSB? I had one from earlier this year spring time and I dont think it made a change
Check your paperwork. The latest is TSB L-SB-0032-19.


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