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RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

2017 RX350 Easy exit / shutdown issue

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Old Jan 25, 2024 | 01:26 PM
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mksee88's Avatar
mksee88
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6th Gear
 
Joined: Jan 2024
Posts: 6
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From: MA
Default 2017 RX350 Easy exit / shutdown issue

I had a service visit in early January and since then I have had problems shutting off the car and with the easy exit feature. I can make the car shut down properly and have easy exit work if I follow an exact shutdown sequence.

My main symptoms are:
I stop the car and put the car in park.
unbuckle my seat belt
shut off car
open door - the seat does not move and I get a bell ding-ding-ding as if I did not shut down the car completely.

I can get it to work correctly if I:
Start the car
buckle up
put car in drive
put car in park
shut off car
unbuckle seat belt - the seat moves back and the car shuts down correctly. I have to place in park- shut off engine - then unbuckle. if I unbuckle first it does not work right

In the past it worked regardless of the sequence of steps. Any ideas? I am hoping to avoid a service visit.

Thanks in advance.

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