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etrailer hitch for 2015 rx350 issue

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Old Jul 13, 2021 | 08:01 AM
  #1  
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origphoto
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Default etrailer hitch for 2015 rx350 issue

I ordered tow hitch from etrailer.com the production details is -- Draw-Tite Max-Frame Trailer Hitch Receiver -Custom Fit - Class III -2". After I installed them, I found the hitch touch muffler during the drive that produce a loud vibration sound, especially at 20-40 miles.

My question is if I ordered a wrong model or I damaged the muffler during installation, or it is the way it works.
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Old Jul 14, 2021 | 06:41 AM
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Clutchless
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Please send photos of your installation. You may need to use the advanced feature to post attachments.
You should also contact etrailer as they are usually very good with customer assistance. Did you review and follow their installation video?
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Old Jul 14, 2021 | 08:38 AM
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origphoto
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just called etrailer.com customer support and they committed that some customers reported the same issue that fixed by adding a longer hanger for muffler. Will check with local muffler dealer tomorrow to see if they can fix the problem
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