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Air filter - broken bolts

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Old 04-11-12, 01:22 PM
  #31  
mowmow
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Originally Posted by Adamjeeps View Post
I would expect some leeway over a $5.00 bolt but I am sorry, what you had happen has nothing to do with a warranty. You had an accident, Lexus was in no way responsible for the a/c part failing. They had no reason to cover your repair and am surprised you got it no charge. Hell I would have been happy with the 20% off.
Lexus is all about customer satisfaction, in my case not even so much of an accident, road hazard probably would describe it better but either way after just owning the RX for a few months and major repair, Lexus was willing to cover the incidental repair 100% and I'm a happy camper
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Old 07-13-13, 07:01 PM
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OP, same thing happened to me. My bolt broke due to rust or overtightened by previous owner on my 07 rx350

How did you fix the problem? Did you happen to find a replacement bolt and metal spacer from lexus?

BTW, the metal spacer comes out fairly easily if you put a screwdriver tip on it and hammer it out..
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Old 05-04-14, 10:40 AM
  #33  
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Wow, only $65 for the pair. What a deal, NOT. Seems to me like you are trying to sell something here on Club Lexus. That would be a TOS violation.
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