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2022 NX350 - Problems

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Old May 13, 2022 | 02:34 PM
  #16  
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Default Lemon law

I have already applied for the Lemon law - I need to wait 4-6 weeks - they also think mine is the brake actuator but are not sure. I still have the loaner while I wait. My car has been at dealer since march 19th - 1,800 miles

Last edited by Jlnsky; May 19, 2022 at 12:01 PM.
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Old May 13, 2022 | 05:41 PM
  #17  
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Originally Posted by Jlnsky
I have already applied for the Lemon law - I need to wait 4-6 weeks - they also think mine is the brake actuator but are not sure. I still lace the loaner while I wait. My cat has been at dealer since march 19th - 1,800 miles
Let me know
How did you go about to apply for the Lemon Law?
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Old May 13, 2022 | 07:02 PM
  #18  
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Default Lemon law

I had to call corporate and file a claim. They assigned a case number and a rep called me back. They sent an official letter acknowledging it and now I wait. I have been without the car for 55 days so I exceeded the 30 day threshold
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Old May 14, 2022 | 07:10 AM
  #19  
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Bit of a stretch but do you guys pop the driver's door open to check your path while reversing?
Lexus has adopted the German cars system of applying the Parking Brake if the Driver's Door is opened.
Plays havoc when a mechanic is aligning a car on a rack and tries the old technique, slams on the PB!
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Old May 14, 2022 | 09:35 AM
  #20  
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No I don’t. The dealer was able to replicate the problem - it’s definitely a flaw in the braking system - brake actuator they believe
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Old May 16, 2022 | 06:08 PM
  #21  
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Angry National Highway Traffic Safety Administration (NHTSA)

Originally Posted by Jlnsky
No I don’t. The dealer was able to replicate the problem - it’s definitely a flaw in the braking system - brake actuator they believe
Not sure you got my most recent post. So repeating. The NHTSA requests that all consumers that encounter a problem with their car that could lead to a fatal accident should contact them. If enough people contact them, they will ask for a recall.
You can find their website and email them or call them at 1-888-327-4236.
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Old May 16, 2022 | 06:15 PM
  #22  
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Thank you - I will look into that
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Old May 16, 2022 | 06:36 PM
  #23  
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Default Frustrated

Originally Posted by Blanca
Not sure you got my most recent post. So repeating. The NHTSA requests that all consumers that encounter a problem with their car that could lead to a fatal accident should contact them. If enough people contact them, they will ask for a recall.
You can find their website and email them or call them at 1-888-327-4236.
Dealership called me and told me the brake actuator assy part or parts won’t be in until July 22 but that does not mean that they will install it then.
Not sure what to do,
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Old May 16, 2022 | 07:12 PM
  #24  
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Try calling corporate and filing claim now - I know it’s not 30 days but it will be.
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Old May 18, 2022 | 07:29 PM
  #25  
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I think I had this happen to me this morning. I was backing out of our driveway, but was not near the street just yet. There is a low brick wall around our landscaping, but I was nowhere near hitting it. All of a sudden, the car stopped and it said BRAKE! in red on the screen. I was thinking that it was because the sensors thought I was going to hit the brick wall...but I have been pulling out of my driveway this way for 14 years in a variety of different kinds of cars, and I've never had this type of thing happen.

I can't decide if I need to take it to the dealer, or it's just the sensor doing it's job. Thoughts?
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Old May 18, 2022 | 07:52 PM
  #26  
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Mine did it two days in a row, then I brought it in. If there was literally nothing around you, it may be the brake actuator. When did you get the car?
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Old May 18, 2022 | 07:59 PM
  #27  
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I will see if I can reproduce it. I got the car on 4/30.
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Old May 18, 2022 | 08:35 PM
  #28  
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Good luck - I hope it doesn’t
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Old Jun 8, 2022 | 03:53 PM
  #29  
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Originally Posted by Blanca
Dealership called me and told me the brake actuator assy part or parts won’t be in until July 22 but that does not mean that they will install it then.
Not sure what to do,
Hi, Blanca. I was wondering what had happened with your case?

My car has been at the dealership for 2 1/2 weeks, and they just called to tell me that there's nothing wrong with the vehicle. It's so upsetting! I'm not sure what I'm going to do at this point, as I don't feel like the car is safe to drive.
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Old Jun 8, 2022 | 09:04 PM
  #30  
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Default Update

Lexus has agreed to buy back the vehicle - lemon law- now I have to figure out what to do. Good luck to the rest of you experiencing the same issues
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