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Apple carplay failure during calls

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Old Oct 24, 2025 | 10:02 AM
  #1  
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Default Apple carplay failure during calls

Hi all,

My apple carplay randomly disconnects sometimes (only) during phone calls. Sometimes it goes well without error for a few days and then again: boom! It disconnects, the infotainment system returns to the lexusOS and the phone call continues on the iphone in my pocket.
I have tried everything to fix it, but nothing works.

IOS26 on iphone 15 pro. Also lexusOS is up to date.

someone else here has (had) the same issue? Any solution?
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Old Oct 24, 2025 | 10:18 AM
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I would guess it's location related. You're moving between cell towers and may be encountering dead spaces. Not that uncommon when driving.
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Old Oct 24, 2025 | 10:28 AM
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Originally Posted by mtnman
I would guess it's location related. You're moving between cell towers and may be encountering dead spaces. Not that uncommon when driving.
hmmm I doubt that is it, as my phonecall continues , only not on carplay

never had the issue in my other car with this phone eithsr
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Old Oct 24, 2025 | 11:08 AM
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Originally Posted by AJ87
Hi all,

My apple carplay randomly disconnects sometimes (only) during phone calls. Sometimes it goes well without error for a few days and then again: boom! It disconnects, the infotainment system returns to the lexusOS and the phone call continues on the iphone in my pocket.
I have tried everything to fix it, but nothing works.

IOS26 on iphone 15 pro. Also lexusOS is up to date.

someone else here has (had) the same issue? Any solution?
I have had this happen twice with my 16 Pro and IOS 18. I haven't had a call duration more than a couple of minutes since upgrading to IOS 26 so I cannot compare with your exact scenario. So not common, but it has happened.
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Old Oct 25, 2025 | 06:53 AM
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My carplay rarely disconnects unless there is interference with the connection. Been on calls for over an hour, but I do think it could happen since it's wireless. If you are concern, with the disconnection and the call is important - maybe wired connection would be more reliable.
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Old Oct 25, 2025 | 07:09 AM
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Be sure to report it to Apple. I think it must be a bug in CarPlay.

https://www.apple.com/feedback/iphone/
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Old Oct 25, 2025 | 08:57 AM
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I have not had this problem.
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Old Oct 26, 2025 | 01:49 PM
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As LSFT has suggested, as a temporary 'fix' possibly use a wired connection to see if calls are not dropped, possibly a new iOS issue.
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