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Thanks for the responses. At this point, she is not certain whether she could have hit the button, but there is probably no other plausible explanation, other than some type of malfunction with the car. We'll just keep an eye on it.
If the ACC button was the cause of your auto acceleration issue and if there was really something in front of the NX, the ACC will automatically stop the car or slow down and should not hit the obstacle in front.
