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Lexus NX 200T
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Driver School Candidate
Joined: Mar 2017
Posts: 1
Likes: 1
From: Illinois
Lexus NX 200T
I recently purchased a new 2016 Lexus NX 200t, when I turn the steering wheel left I hear a knocking noise, I brought it back to the dealership to have them look at it. They have replaced several parts and have had my car for 3 weeks, I called corporate lexus to get a case manager on the case, the latest is that lexus sent an engineer out to look at the car. The dealership told me that the engineer drove 5 NX vehicles and the knocking noise is normal operation for the vehicles. I told the case manager that I wanted my money back and that I wasnt going to pay in the mid thirties for a luxury vehicle that makes knocking noises. If i buy a luxury vehicle I expect it to be as quite as a church mouse. Does this sound normal?
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Rookie
Joined: Sep 2014
Posts: 63
Likes: 2
From: Florida
Lexus 2
I recently purchased a new 2016 Lexus NX 200t, when I turn the steering wheel left I hear a knocking noise, I brought it back to the dealership to have them look at it. They have replaced several parts and have had my car for 3 weeks, I called corporate lexus to get a case manager on the case, the latest is that lexus sent an engineer out to look at the car. The dealership told me that the engineer drove 5 NX vehicles and the knocking noise is normal operation for the vehicles. I told the case manager that I wanted my money back and that I wasnt going to pay in the mid thirties for a luxury vehicle that makes knocking noises. If i buy a luxury vehicle I expect it to be as quite as a church mouse. Does this sound normal?
Rookie
Joined: Sep 2014
Posts: 63
Likes: 2
From: Florida
Lexus 2
I recently purchased a new 2016 Lexus NX 200t, when I turn the steering wheel left I hear a knocking noise, I brought it back to the dealership to have them look at it. They have replaced several parts and have had my car for 3 weeks, I called corporate lexus to get a case manager on the case, the latest is that lexus sent an engineer out to look at the car. The dealership told me that the engineer drove 5 NX vehicles and the knocking noise is normal operation for the vehicles. I told the case manager that I wanted my money back and that I wasnt going to pay in the mid thirties for a luxury vehicle that makes knocking noises. If i buy a luxury vehicle I expect it to be as quite as a church mouse. Does this sound normal?
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