Hey guys! Anyone experiencing a music cut off during driving? Not a loss of power or anything like that. Just whichever source is playing just stops and you can’t get any other source to play unless you stop, cut the car off and start it back up. I took it to the dealer, they did a hard reset but it started happening again. Any info on this?

 

No, but I will be on the lookout for it. I hope you get it diagnosed.

 

Happens to me all the time. I have the mark levinson system. It gets annoying.

 

yeah same here. Have you taken yours to the dealer about it? If so what did they say?

 

The last time I got serviced I forgot to mention it but I’m due for another service soon. I’ll mention it to them and let you know what happens. My cousin has an ES f sport, he was having a similar issue with his ML system. He said that they eventually had to replace his amp.

 

This happens to me at least twice per month. How often does this happen to you?

 

I have an ‘18 F Sport. It just happened again the other day. It hasn’t happened as frequently as before but when it did it happened about every other week. I just emailed Corporate about it. Let’s see if it’s a common problem that they know about. I’ll let you know their response!

 

Ok I’ll email corporate as well and I’ll let you know their response. Thanks!

 

Have you done any modifications to yours?

 

No Mods. Bone stock.

 

Same here lol I don’t even have tints 😂 but I’m itching to throw some 22s on it. I was looking at those vossen hf-2s in tinted Matte gunmetal.

 

So here’s the response I got from Corporate
Thank you for contacting Lexus. We regret to learn about your audio system concern in your 2018 LS 500.

We have conducted a search on your behalf and confirmed there are no open Safety Recalls, Service Campaigns or Product Technical Service Bulletins for this vehicle regarding your audio system inquiry. This means your vehicle is not affected by any recalls and no further action is needed. If we do initiate any type of Safety Recall Campaign (SSC) in the future, you will be notified directly via first class mail.

Our records show that your vehicle has not been inspected for this concern at a Lexus dealership within the last 30 days. As we are unable to directly inspect your vehicle, we are not able to provide a technical diagnosis for the concern you are experiencing.

Lexus dealer technicians are specialized in the diagnosis and repair of Lexus vehicles. They are provided with extensive training and have access to state-of-the-art equipment to accurately diagnose and repair your Lexus. Get information for local Lexus dealers by visiting www.lexus.com/dealers.

If you would like for us to contact your local dealership on your behalf to schedule an appointment for a diagnosis, please respond to this email with the best phone number(s) to reach you, and your preferred appointment date and time.

We hope you found this information helpful. If we can be of further assistance, please feel free to contact us.

 

It happened to me a couple of times. You have to go to the dealer and get a software update. The dealer did it to mine and no problems since. try that.

 

Thank you!

 

Work around to use before taking it in, you can reboot the Radio/Nav without stopping and shutting
off the entire car. Press and hold the volume/on/off button for a couple of seconds, the screen will
go black and come back after it reboots. Doesn't solve the underlying problem but lets you keep driving.