I finally got my car!!
10-21-14, 01:32 PM
#1
Driver
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Join Date: Mar 2014
Location: ca
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I finally got my car!!
If some of you will remember I had tried to order a Lexus 460LSL from a dealer to wait 4 months and then have then try to sell me a car we didnt order...well I now have my new Lexus from another dealer.
This dealer was Lexus Escondido (go to www.lexusescondido.com and click around this dealership is beautiful) and it far exceeded our expectations.
I had emailed them and told them about our troubles and asked them if they had a car that come close to what we wanted. They emailed me back immediately with our car with all the add-ons that we wanted. They kept all their promises and because my wife's spinal condition they even sent a driver in a Lexus 460L (we live around 45 minutes away) to drive us up there.
We were amazed when we arrived there as they did not deviate from any agreement with us. They even threw paint protector pro and leather protectant pro (they charge $995.00) for free.)
I cannot express how wonderful they are. My wife and I love this car and we actually love the dealership.
Then to make it even better to help make up for all the trouble my wife and I went through, Lexus Corporate gave is a Premium Extended Warranty for free.
So we are now totally Lexus Escondido and Lexus fans.
This dealer was Lexus Escondido (go to www.lexusescondido.com and click around this dealership is beautiful) and it far exceeded our expectations.
I had emailed them and told them about our troubles and asked them if they had a car that come close to what we wanted. They emailed me back immediately with our car with all the add-ons that we wanted. They kept all their promises and because my wife's spinal condition they even sent a driver in a Lexus 460L (we live around 45 minutes away) to drive us up there.
We were amazed when we arrived there as they did not deviate from any agreement with us. They even threw paint protector pro and leather protectant pro (they charge $995.00) for free.)
I cannot express how wonderful they are. My wife and I love this car and we actually love the dealership.
Then to make it even better to help make up for all the trouble my wife and I went through, Lexus Corporate gave is a Premium Extended Warranty for free.
So we are now totally Lexus Escondido and Lexus fans.
Last edited by charlesatl; 10-21-14 at 01:33 PM. Reason: cannot attach pictures
10-21-14, 02:03 PM
#3
Wow, you sound like one happy man!
Congrats on the new car and I wish you good luck with it.
It sounds like Escondido Lexus has earned a lifelong customer, and deservedly so. I am glad that Corporate stood up and did right by you.
Congrats on the new car and I wish you good luck with it.
It sounds like Escondido Lexus has earned a lifelong customer, and deservedly so. I am glad that Corporate stood up and did right by you.
10-21-14, 04:34 PM
#6
Congrats on your long awaited present
. Now only thing you need to do now is post some pics of that beauty.
. Now only thing you need to do now is post some pics of that beauty.
10-21-14, 04:35 PM
#7
Congrats to you and your wife on your new Lexus LS. I'm happy you and her got the outstanding treatment you deserved. Enjoy your new Lexus - the pursuit of perfection.
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10-21-14, 05:36 PM
#9
Pole Position
Glad to hear everything worked out. It was nice to see Corp step up for all the hassles you went through.
Dennis
Dennis
10-22-14, 05:38 AM
#12
Lexus Test Driver
Finally! Congratulations!! i'm glad to hear that there was some resolve to this sad story. 
and like all the others, post pictures asap!
Yes, beautiful dealership! i might shop there next. lol
and like all the others, post pictures asap!
Yes, beautiful dealership! i might shop there next. lol
10-22-14, 03:04 PM
#14
Advanced
Good for you.
I bought our 460 pre-owned from Lexus Carlsbad - they also own Lexus Escondido.
Take advantage of that Premium service package - every 6 months a complete interior and exterior detail, including leather treatment and teflon paint treatment.
I bought our 460 pre-owned from Lexus Carlsbad - they also own Lexus Escondido.
Take advantage of that Premium service package - every 6 months a complete interior and exterior detail, including leather treatment and teflon paint treatment.
