I was wondering if anyone could explain the Suspension RED issue that appears @ 90 and 70k Service intervals. Since it's an UL, I have some concerning if the air suspension is chronically "bad" in this particular vehicle. Thanks in advance.


SERVICE TYPE DATE SERVICE PROVIDER MILEAGE REPAIR # DESCRIPTION
Dealer Reported 01/28/2013 Lexus of Pleasanton 100156 0624273 NON WARRANTABLE OPERATION CODE
Dealer Reported 01/28/2013 Lexus of Pleasanton 100156 0624273 DETAIL FOR FRONT LIN
Dealer Reported 11/27/2012 Lexus of Pleasanton 99672 0617027 100K MILE SVC
Dealer Reported 11/27/2012 Lexus of Pleasanton 99672 0617027 WIPER/WASHER - RED
Dealer Reported 11/27/2012 Lexus of Pleasanton 99672 0617027 ENG AIR FILTER RED
Dealer Reported 11/27/2012 Lexus of Pleasanton 99672 0617027 STEERING CONCERN YEL
Dealer Reported 11/27/2012 Lexus of Pleasanton 99672 0617027 NON WARRANTABLE OPERATION CODE
Dealer Reported 11/27/2012 Lexus of Pleasanton 99672 0617027 TIRE PRESS INSPECT
Dealer Reported 11/27/2012 Lexus of Pleasanton 99672 0617027 GENERAL REPAIR
Dealer Reported 12/21/2011 Lexus of Pleasanton 89507 0572634 95K MILE SVC
Dealer Reported 12/21/2011 Lexus of Pleasanton 89507 0572634 CAR WASH
Dealer Reported 12/21/2011 Lexus of Pleasanton 89507 0572634 TIRE PRESS INSPECT
Dealer Reported 12/21/2011 Lexus of Pleasanton 89507 0572634 NON WARRANTABLE OPERATION CODE
Dealer Reported 12/21/2011 Lexus of Pleasanton 89507 0572634 BRAKES - RED
Dealer Reported 12/21/2011 Lexus of Pleasanton 89507 0572634 SUSPENSION RED
Dealer Reported 04/19/2011 Lexus of Pleasanton 80344 0540678 NON WARRANTABLE OPERATION CODE
Dealer Reported 04/19/2011 Lexus of Pleasanton 80344 0540678 90K MILE SVC
Dealer Reported 04/19/2011 Lexus of Pleasanton 80344 0540678 TIRE PRESS INSPECT
Dealer Reported 04/19/2011 Lexus of Pleasanton 80344 0540678 LOANER CAR
Dealer Reported 04/19/2011 Lexus of Pleasanton 80344 0540678 CAR WASH
Dealer Reported 04/19/2011 Lexus of Pleasanton 80344 0540678 BATT CONDITION RED
Dealer Reported 04/19/2011 Lexus of Pleasanton 80344 0540678 WIPER/WASHER - RED
Dealer Reported 04/28/2010 Lexus of Pleasanton 70001 0493215 70K MILE SVC
Dealer Reported 04/28/2010 Lexus of Pleasanton 70001 0493215 TIRES - RED
Dealer Reported 04/28/2010 Lexus of Pleasanton 70001 0493215 SUSPENSION RED
Dealer Reported 04/28/2010 Lexus of Pleasanton 70001 0493215 FLOOR MAT YELLOW

 

Seems like they're using a color coded system just like:
Red = Stop
Yellow = Caution
Green= Go

Could be wrong though. Later!

 

call the service department at that dealer and ask.should not be a problem.

 

I know on the inspection sheets at VW where I work, Red means "Needs immediate attention/replacement", Yellow means will need attention in the near future, etc.

I'd call the dealer as jimbosr has said.

 

I have never have seen colors listed on a Lexus maint history report and I have looked at a hundred + of them...interesting.

RED could be letters standing for a number of things but since there is also a notation of Yellow and Yel, I would guess that yellow and red notation is used by this dealer to indicate level of concern for a recommended repair. So brakes "red" might mean brakes need immediate repair. A call to that dealer's service manager would help clear the mystery.

 

They use the colors on my invoices at my local lexus dealer. If it needs immediate attention they put **RED** like that next to what the item that needs repair is. They put **YELLOW** next to other items. My service guy says red should be done while that car is currently at the dealer and yellow should be done either this or next trip to the dealer (within 6 months)...hope this helps

 

I'm responding here for 2 reasons:

One is to cllarify what I "think" is a misunderstanding. I think the OP highlighted the text in red on his own and that is not the way it appears on the service history. This was probably done to make it easier to identify the entries.

Two is because I have the same question regarding the service history (@ lexus.drivers.com website) for my new (to me) 2011 GS350.

Anyone have "non warrantable operation code" in their service histories and know what it was in your particular case?

Nelson
2011 Lexus GS350
1990 Mustang LX 5.0

 

If you go to the dealer and take printout from their system it gives lot more descriptive information.
That is one of the things I did before I bought my car.