BECAUSE AFTER 6 YEARS -- I HAVE A 1996 LS WITH 63K -- LEXUS REPLACED MY CATALYTIC CONVERTER WHICH BROKE APART (STILL UNDER WARRANTY) AND EXHAUST WHICH WAS HARMED ....................AND PAID FOR A RENTAL CAR FOR TWO WEEKS (JEEP) WHILE WAITING FOR THE PARTS. (IF ONLY ENTERPRISE COULD FIGURE OUT WHY MY CREDIT CARD WAS CHARGED $120.00 WHEN LEXUS PICKED UP THE ENTIRE TAB!!)

PURCHASED THE CAR IN FEB 2001 -- OIL PAN AND CATALYTIC CONVERTER WERE SLIGHTLY DENTED WHEN I BOUGHT THE CAR.......HAD NO PROBLEM UNTIL MID-NOVEMBER WHEN THE INSIDE OF THE CAT BROKE APART. THEY HAD NEVER SEEN ONE DO THIS BEFORE -- AND EVEN THOUGH IT WAS DENTED -- ACKNOWLEDGED THAT IT SHOULD NOT HAVE HAPPENED.

BELIEVE ME -- LINCOLN WOULD HAVE FOUGHT TOOTH AND NAIL NOT TO FIX THE ITEM -- LET ALONE PAY FOR A RENTAL CAR FOR 2 WEEKS!!!!!!!!!!!! I KNOW BECAUSE OF ALL OF THE TROUBLE I HAVE HAD WITH LINCOLN FOR MY WIFE'S CAR.



NO CRAP -- JUST SERVICE!!!!!!!

HLIPPY4