Mine is April 2018 and I am affected. Likely depends on what part was installed and scanned to your build sheet data at Lexus. I guess I got the 'new' bad Denso pump and earlier got the two 'old' bad Denso pumps.

Just the luck of the draw - - -

 

Mine is production March 2018 but still received the letter confirming the recall. Dealer just called to book the replacement as they had received the pump in question.

 

It only took about an hour (they will tell you six hours when you call). Make sure you go there with less than 1/2 tank (1/4 preferred). They have to remove the back seat. Once it's assembled, they will fill the tank and drive the car around without the back seat, checking for leaks. Then back seat goes back in and you're done. Here are some photos. (also, expanded recall includes production dates of oct 2017 to late jan 2019...my car was made dec 2018 as a 2019 MY).




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^^^^Mine is OK - June 2017

Lou

 

Mine too! August 2017.

 

That's quite a disassembly.

Not a whole lot of room to remove the back seat. Any newly installed scratches or scuffs on the interior? Dealer service techs around here do that on routine oil changes....

Also, hate to have "new car" Lexus smell replaced with residual gas fumes.

Thanks for posting. I hope that takes care of it for you.

 

I can tell you many nightmare stories with my previous cars at 'Elite-rated' lexus dealers down in Florida. Door dings, deep scratches that went beyond the clearcloat, interior scratches in the wood and leather, putting 20-40 miles on the odometer...you name it (can't make this stuff up but make sure you take a photo of the odometer before you drop it off!). So, I totally understand your concern. Up here in NJ (non-elite dealer) I've been lucky so far. I was introduced to a senior tech that's been with lexus for about 20 years and I watched him during a simple oil change. He was meticulous!! I don't let anyone else there touch my car and I call ahead to make sure he's available. He's also really cool with letting me in the shop whenever I request it to take a peek at what's going on (and I always tip the guy or bring something for the shop. This morning I brought them 2 dozen fresh dunkin donuts. They remember those things and I think that for $20 it's a small insurance policy for them to look out for your car. My mistake in the past was leaving my car at one of those wonderful florida stealerships and taking a loaner (and they will take the nicest car available for their own daily errands etc..at the time I had a showroom-condition sc430). Id suggest waiting for the car (they work quicker and better if they know you are roaming around) and also developing a relationship with a particular tech that you trust. You may have to watch a few of them work until you determine who is most conscientious. I examined the backseat fairly carefully but didn't notice anything.

He was really careful to clean everything up back there before replacing the seat so the cabin still smells fresh. I did notice a bit of a gasoline smell in my garage though so Im not sure where that's coming from but I did see a puddle of gas under the car when he pulled it out. it could be it was unavoidable. I'm sure it will evaporate with time. One thing they didn't tell me was about coming in with 1/4 tank but luckily someone on the facebok group shared that with me. I was a bit annoyed that they didn't give me those instructions over the phone but the tech said if it was too full then they'd have to drain it. Anyway, it was a pretty big job but be happy you dont drive the GX Suv. In that case they have to drop the tank out of the car and work on it that way which is a huge job. There is an access door for that tank too but too small to remove the fuel pump. Luckily on this car they made the hole big enough to get the pump through it. Good luck!

 

If your LC500 is on the recall list for the fuel pump - the dealer should now be able to get parts and schedule the recall service. I got the initial recall announcement by mail months ago, and I have been waiting for a notification that the parts were available. Come to find out, the parts were available back in mid to late May but nobody bothered to contact me.

Get this done if you're on the list - my LC500 car stalled on me coming out of a gas station the other day, and I had a bit of trouble restarting it. Fortunately, traffic was light and I was able to drift over into a turn lane. It also stalled again in my driveway after I was cleaning it up and went to put it back in the garage. It took forever to start again - seems like letting it set a few minutes helps. I immediately checked the website and found out parts were now available, so I made an appointment for this Tuesday morning. I'll be holding my breath hoping it makes it to the dealer. If not, I'll hit the SOS button and have them come rescue me.

 

Just make sure your gas tank is less than a half so they don’t dribble gas on the rear floor. Took mine two weeks to get the smell gone. I took out the seat and
scrubbed the floor with soapy towels and rubbing alcohol. Pain in the butt.

 

Took my GX in for the fuel pump, had to go back a week later, I had a leak and check engine light. I live 120 each direction from the dealership. Was not pleased!

 

I just picked up my LC500 from getting the fuel pump recall taken care of at Lexus of Clearwater (FL). I pulled the ODB codes and they hadn't bothered clearing the ones that tripped when it stalled on me the other day, so I just cleared them. I took it in with an almost full 7/8 tank of gas and it came back that way. They only put 2 miles on the car so they must have drained it and refilled it, if they even drained it at all. The car does have a faint gasoline odor which I think in inevitable since you have to open the tank inside the car. I parked it in the garage with the windows down - but hey, what car guy doesn't love the smell of a little Shell V-Power Nitro+ 93 octane gas

They provided a new 2020 Lexus RX450 Hybrid as a loaner and it was nice to be able to check one of those out since I've never driven a hybrid before. Overall, a pleasant experience and glad to get this taken care of.

 

I am located 3 1/2 hours from my Lexus dealer but have a Toyota dealer in town. Since some Toyotas were included in this recall, can a Toyota dealer replace my fuel pump? When I was called by the Lexus dealer to schedule replacement, the woman answered this question with a resounding "no" . I would have been more comfortable if she had offered to check with the service department.

 

^^^^I would think not, since they are separate divisions with Toyota. But, call the Toyota dealer to make sure.

Lou

 

Thanks, Lou.

 

Update on my LC500 fuel pump replacement last week. As I mentioned the tank was about 7/8 full when I took it in. I had the dash cam in parking mode, which meant it was active for most of the time it was being serviced. One interesting fact was that even though I had an 8:00 AM appointment, the car sat in the parking lot until 2:00 PM before it was pulled into the shop. By 2:45 PM the tech was finished with it, so they can do it in an hour if a tech is free to work on it.

The car was pointed at the tech's workbench and I got to watch him swap the pump out of the plastic housing. While I couldn't see in the back seat, I did had full audio. The funny part was listening to all of curse words about how much fuel was in the tank. "So much fuel!" F*&%" "You're supposed to bring it in empty" "Oh my gosh!" They obviously didn't try to drain any fuel out - this is probably why I had an odor of fuel in the car. But after two days in the garage with the windows open, it's completely cleared out.

BTW - if you keep your car detailed, tell them NOT to wash it - my dealer had this cheesy little automated car wash and it came back with water spots.