Lexus+Alexa
Instructor
Joined: Jul 2010
Posts: 903
Likes: 173
From: SC
It uses the microphone on your phone so make sure it's not in your pocket. The new apple IOS 13 and higher now have a "Deep Sleep" setting that tried to put background apps to sleep when not being used. Once you hook up the phone, initiate the Lexus+Alexa and get music playing, technically the Lexus + Alexa app is sitting Idle. After about 30 Seconds or so it now falls into a "Deep Sleep" that causes it not to respond to commands or can cause the music to shut off. I would recommend disable the Apple Carplay in Menu-->Setup-->General--> Apple CarPlay. 2. Plug the phone into the USB port to help keep its charge. 3. Keep the Lexus +Alexa app open on the screen of the phone (don't lock the phone screen). This helps keep the app awake and should help eliminate some of these issues.
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Pit Crew
Joined: Mar 2018
Posts: 225
Likes: 103
From: Arizona
It uses the microphone on your phone so make sure it's not in your pocket. The new apple IOS 13 and higher now have a "Deep Sleep" setting that tried to put background apps to sleep when not being used. Once you hook up the phone, initiate the Lexus+Alexa and get music playing, technically the Lexus + Alexa app is sitting Idle. After about 30 Seconds or so it now falls into a "Deep Sleep" that causes it not to respond to commands or can cause the music to shut off. I would recommend disable the Apple Carplay in Menu-->Setup-->General--> Apple CarPlay. 2. Plug the phone into the USB port to help keep its charge. 3. Keep the Lexus +Alexa app open on the screen of the phone (don't lock the phone screen). This helps keep the app awake and should help eliminate some of these issues.
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N3XTLEVEL
IS - 3rd Gen (2014-present)
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Mar 15, 2018 06:42 AM
