I guess you forgot to mention your magic beanstalk seeds are also sold on your website.
Comparable to Lexus.
That's just an insult to our intelligence.
If you actually Were comparable to Lexus, Lexus could make you go away with just one sentence to it's dealers. "You may now sell OEM service agreements to vehicles that are out of our oem basic warranty"
That would by itself eliminate the need for your existence.
I will say that I saw what was said to be your owner's yacht a couple years ago. It was Most Impressive. It even had a helipad.

Bruce in Fl
​​​​​

 

Here is probably The Most Important Fact, FACT to how ALL of these Magic Extended Warranty Bean Pole companies work.

You take you car to whatever service place you desire. They tell you what is wrong with it. Then they tell the magic bean pole people who are actually Hundreds if not Thousands of miles away from you and your car. It's then that without even looking at or touching your car they...hell, I dunno...rub the black glass magic 8 ball to see if it says Yes! Repair! OR Sorry, Not Today, to see if your repair gets covered.
Is that who you want to give your $3000 to?
Think along these same lines a bit more.
ALL these 3rd magic bean stalk Extended Warranty places are more than happy to sell you A Just As Good As A Factory Warranty on a car that is 1) PAST it's Own factory warranty timespan and or mileage. 2) They have Never Ever Seen or Laid their hands on or have Any idea to how it was maintained or not.
Is there any way in your mind that works as being a good deal For Both the car owner And the magic bean stalk warranty seller? AGAIN, IF you could do this and be Fair To All, Lexus would just sell these as bonafide Factory Extended extended warranties.

Bruce in Fl

 

As mentioned, Fidelity's parent company JM&A, is the Southeast USA Distributorship of Toyota/Lexus.

Highline Autos
Direct: 844.999.0588
Office: 480.348.0777

 

I mean their plan is less than $100 cheaper than what you were quoted for the actual Lexus backed warranty.

For $100 I would not even 2nd guess which one to buy. It's not like they are coming in $1000 cheaper.

 

You know, this actually solves a mystery for me.
Right before it's factory warranty expired, I bought a primo, low miles 2017 Camry from Lexus of Winter Park Fla. I really liked that car. I checked with both the Ocala, FL Toyota dealer and Lexus of WP. NEITHER WOULD SELL ME A FACTORY EXTENEDED. Buttt... They Both Wanted BAD to sell me some 3rd party extended "warranty". I told them if it didn't say from Toyota or Lexus Financial on it, I wasn't interested. I wondered both times why they wouldn't sell me a Factory warranty. Overhead is much Higher/commission Lower for the Dealership than some office only operation? I wish now I had at least heard who the warranty company was. I am betting now that it was these Fidelity people.
That would make perfect sense.
You have to agree that IT'S IMPOSSIBLE to run ANY warranty operation where you Don't See or Touch the car you are approving money to go to AS WELL as if you are Hands On with the car. Logic will tell you to stay in business you are going to have More "Not going to covers" than a dealership who can look at and touch the car they are covering the repair for.
More Refusals is going to likely result in more people raising hell.

Hence Fidelities 3.4 BBB score. This way, Fidelity can run what They Know is going to be a Heavy Complaint generating business and have that business Very insulated from Lexus/Toyota itself.
Bruce in Fl

 

The site referenced does not provide any information other than to contact you for a quote. To be fair, would you mind publishing here the price for various year and miles combination, what is included and what is excluded as part of the overage? Lexus is very open about these details. It will be easy for us to decide if you are comparable to Lexus or not once we review price and T&Cs.

 

The site referenced is an information capture so we can provide accurate coverage information per specific vehicle. You'd receive an email similar to this if you reached out looking for coverage based on the following vehicle.

https://www.maseratijacksonville.com...-car?type=cash

"Hey @CaryCatch , thanks for reaching out, below is going to be Fidelity's top tier coverage information, readies accepted at all Lexus dealers and licensed independents in the country. Let me know if you have any questions, coverage terms are additive from the date/miles of the purchase of the warranty coverage into the future.

2018 Lexus LC 500
VIN: JTHHP5AY1JA003046
Miles: 7,145

Fidelity Platinum: Example contract attached, Page 4, Section 15 are your only exclusions.
60 months / additional 60k miles:
$0 deductible
-$2,211
$100 deductible
-$2,144
$250 deductible
-$2,100

72 months / additional 60k miles:
$0 deductible
-$2,255
$100 deductible
-$2,175
$250 deductible
-$2,122

72 months / additional 72k miles:
$0 deductible
-$2,370
$100 deductible
-$2,256
$250 deductible
-$2,183

84 months / additional 70k miles:
$0 deductible
-$2,389
$100 deductible
-$2,275
$250 deductible
-$2,195

96 months / additional 60k miles:
$0 deductible
-$2,590
$100 deductible
-$2,412
$250 deductible
-$2,297

96 months / additional 80k miles:
$0 deductible
-$2,657
$100 deductible
-$2,459
$250 deductible
-$2,331

96 months / additional 100k miles:
$0 deductible
-$2,977
$100 deductible
-$2,690
$250 deductible
-$2,506

120 months / additional 100k miles: (coverage until November 2034 / current mileage + 100K miles)
$0 deductible
-$3,108
$100 deductible
-$2,785
$250 deductible
-$2,579

ALL TAX INCLUDED

Here is the pricing for the highest three levels of coverage for the Road Hazard and Tire protection from Fidelity. $0 deductible on the Road and Tire policies. Let me know what you think, repairs accepted at all Lexus and licensed facilities in the UC/Canada.

Fidelity Premium Road and Tire: (Wheel and Tire)
36 months: $1,914
48 months: $2,166
60 months: $2,318
72 months: $2,450
84 months: $2,591

Fidelity Superior Road and Tire: (Premium + Paintless Dent Repair, Interior Leather Repair)
36 months: $2,099
48 months: $2,369
60 months: $2,577
72 months: $2,729
84 months: $2,890

Fidelity Superior Plus Road and Tire: (Superior + $2,500 Glass Allowance)
36 months: $2,217
48 months: $2,514
60 months: $2,713
72 months: $2,874
84 months: $3,044

ALL TAX INCLUDED

*Attached would be the example contract that explains coverage, here are the Page 4, Section 15 exclusions.*

UNDER PLATINUM COVERAGE, ANY OF THE FOLLOWING PARTS: BRAKE LININGS, BRAKE DRUMS AND ROTORS, DISC BRAKE
PADS, STANDARD MANUAL TRANSMISSION CLUTCH FRICTION DISC, PRESSURE PLATE, PILOT BEARING, THROW-OUT BEARING
AND ARM, AIR BAGS, SOLAR POWERED DEVICES, GLASS, LENSES, SEALED BEAMS, BODY PARTS AND/OR PANELS, WEATHER
STRIPPING, TRIM, MOLDINGS, LOCK CYLINDERS, TIRES, WHEELS, ALL BATTERIES EXCEPT HYBRID/EV/HYDROGEN HIGH VOLTAGE
BATTERIES AS LISTED UNDER GOLD, LIGHT BULBS, UPHOLSTERY, PAINT, BRIGHT METAL, FREEZE PLUGS, FILTERS, HEATER AND
RADIATOR HOSES, EXHAUST SYSTEM, CATALYTIC CONVERTER, WORK SUCH AS FRONT-END ALIGNMENT OR WHEEL BALANCING (EXCEPT WHEN REQUIRED IN CONJUNCTION WITH A MECHANICAL BREAKDOWN), SAFETY RESTRAINT SYSTEMS, AUDIO/SECURITY OR OTHER SYSTEMS NOT FACTORY INSTALLED.

Highline Autos
Direct: 844.999.0588
Office: 480.348.0777"

 

Hey Mr. Fidelity Man,

What is the percent of repairs under your warranties in good standing who's request to cover a repair are Turned Down.

Bruce in Fl ComparableToLexus?ProveIt

 

I do not have that meta data, but Fidelity does average approx. $500-600 million in claim payouts a year, and of our hundreds... almost 1,000 customers personally, we've never had an upset Fidelity customer over a Fidelity claim payout.

Here are the exclusions for both coverages, and both can be used at the Lexus dealership service center.

Lexus LSA Exclusions:
Accessory Drive Belts; Batteries; Body Panels; Brake Linings, Pads and Shoes, Rotors and Drums; Bumpers; Carpet; Chrome; Clutch Friction Disc and Pressure Plate; Dash Cover and Pad; Door Fabric; Door Trim; Filters; Fluids; Fuel Cell Air Compressor; Fuel Cell Boost Converter; Fuel Cell Electronic Control Unit; Fuel Cell Hydrogen Tanks; Fuel Cell Power Control Unit; Fuel Cell Stack; Fuel Cell Vehicle Battery Pack; Glass (including Windshields); Hybrid Vehicle Battery Pack; Hybrid Vehicle Battery Plug Assembly; Hybrid Vehicle Relay Assembly; Hybrid Vehicle Supply Battery Assembly; Hydrogen Fueling Electronic Control Unit; Interior and Exterior Trim and Moldings (including but not limited to: Ashtrays, Covers, Cup Holders and Vents); Lamps, Light Assemblies/Housings and Light Bulbs; Nuts, Bolts, Clips, Retainers and Fasteners; Paint; Rust and Corrosion Damage; Seat Covers; Sheet Metals; Shiny Metals; Spark Plugs; Structural Framework and Welds; Tires; Vacuum Hoses, Lines and Tubes; Weather Stripping; Wheels and Rims; Windshield Wiper Blades (Rubber component); All interior and exterior cloth, leather and stitching including convertible tops and/or vinyl tops including but not limited to: any vibration, deterioration, discoloration, disfigurement, warping, fading, staining, Headliner; Heating Hoses, Lines and Tubes; Hoses; stretching, ripping, punctures, tearing and/or scratches.

Fidelity Platinum Exclusions:
Brake linings, brake drums and rotors, disc brake pads, standard manual transmission clutch friction disc, pressure plate, pilot bearing, throw-out bearing and arm, air bags, solar powered devices, glass, lenses, sealed beams, body parts and/or panels, weather stripping, trim, moldings, lock cylinders, tires, wheels, all batteries except hybrid/ev/hydrogen high voltage batteries as listed under gold, light bulbs, upholstery, paint, bright metal, freeze plugs, filters, heater and radiator hoses, exhaust system, catalytic converter, work such as front-end alignment or wheel balancing (except when required in conjunction with a mechanical breakdown), safety restraint systems, audio/security or other systems not factory installed.

Highline Autos
Direct: 844.999.0588
Office: 480.348.0777

 

To: Fidelity Warranty,
Thanks for the information. Lexus does not sell VSA if the vehicle is outside basic warranty coverage (over 4 years old or more than 50K miles). So, if I may ask, what is the criteria to buy yours (specific to LC at least)?

And I think Bruce has a valid point on seeing the data w.r.t real world claim approval % to add credibility. I am going to ask the dealer tomorrow whether they are aware of your warranty plan/coverage and do they honor it.

 

Your dealer's Finance guy is going to give them all roses and candy canes. His year end bonus will directly benefit from it. I made it Perfectly Clear to the Finance Manager at Lexus Winter Park that I ALREADY had my extended lined up with a Lexus dealer I KNEW he could never match. He STILL brought out the bight lights and bamboo splints to try and sell me. IMO, the guy to ask is the Service Manager while you tell him Off The Record and have a 20 folded up for him. Ask HIM how often Fidelity turns people down. HIS worker diagnosing the Won't Repair car cost the SVC MGR $ each time the repair gets turned down.

Bruce in Fl

 

Yes, as long as the Lexus is an '09 and under 105K miles it is eligible for the Fidelity Platinum coverage. I'd highly engourenge consulting with the a service advisor on Fidelity Platinum coverage, I'm sure you will hear nothing but good things.... just make sure it is a service advisor, and not the F&I sales office at the dealership.

I wish I had that claim meta-data, but understandably as only retailer, I can only speak for my specific Fidelity customers, and we have had no issues.

Highline Autos
Direct: 844.999.0588
Office: 480.348.0777

 

Hey Bruce…I am thoroughly enjoying your hostile and hilarious yet truthful commentary on this subject. 😉

I love passionate people. 😎

 

Ok, got a reply from the Service Manager.

"I don’t recall having much experience using that warranty company. I usually tell customers to steer away from other companies, because they often are a hassle to get claims completed for repairs and especially for them to cover the total cost on what it takes to make those repairs."

Unknown to dealer service department or not many using it. Hassle to get the claim approved and may not cover full cost. So, if both are comparable then Lexus warranty wins.

 

Fidelity Warranty Servies? Interesting response, we have many former OEM dealer service techs and advisors who have gone independent refer their customers to us daily...

Anyways, this is not our first forum rodeo, and we can be found on all of these other's as well. This is not a "new" operation as many are familiar outside of the Lexus forum, with pushing 1,000 happy Highline Autos customers alone.

Mercedes-Benz:
https://mbworld.org/forums/members/4...autos-com.html

BMW:
https://g07.bimmerpost.com/forums/member.php?u=888405

Porsche:
https://rennlist.com/forums/members/...autos-com.html

Audi:
https://www.r8talk.com/members/highl...os-com.113010/

Highline Autos
Direct: 844.999.0588
Office: 480.348.0777