The navigation screen in my 2014 IS-350 has gone cloudy around the perimeter.
It’s on the inside, so no way to clean it. Has anybody experienced this problem?

Lexus dealer where I service told me they can’t do anything, and it’s $4,000 to
replace the whole unit! They suggested I call Lexus and maybe they would help?

 

Are you sure that’s not a protective plastic layer that was meant to be peeled off? That’s what it looks like in the photos.

 

Thanks, but no. It’s on the INSIDE of the screen.
It formed on a really cold day last January.
There was also a small amount of powdery residue
on the outside of the screen at the bottom which I
wiped off. I hoped there would be a way to access the
inside of the screen to wipe it off, but evidently not if
what the dealer told me was accurate.

 

The cover is a separate piece on the 14-16 cars. The cover on the 2014 cars that has/had a TSB for the defective coating...Kind of things you would expect a dealer to know about.

Cover : https://www.ebay.com/itm/29480564219...Bk9SR4zSpYrpYA

TSB about the screen coating : https://static.nhtsa.gov/odi/tsbs/20...96088-5448.pdf

 

Great! This is exactly the type of info I was looking for. Even out of warranty,
I should be able to get the front cover replaced instead of the entire unit—
it works fine. Can’t tell you how much I appreciate your help. Thanks so much!

 

Happy to help. Also the same thing a lot cheaper : https://www.ebay.com/itm/37403310423...75.c101224.m-1