Originally Posted by Fizzboy7

So not to beat a dead horse, but a follow-up on my Grecian Water search. After Derrtybird shared his story about contacting Lexus headquarters and hearing about the books opening up on a Grecian Water IS500, I called to find out if this was also the case for IS350's. Asked for "Ivan," but no Ivan was found to be working there. They gave me a case number, saying someone would call me back the next day after looking further into my question. One week later, no call back. Called a second time last week, asked for Ivan again, gave them my case number, and suddenly they had lost all my info. Gave it all over again, stated the case above, and they said someone would call me back. One week later, no call back. Just called again now and inquired a third time, and was told they have no info or bearing on the sale end of things- to contact my dealer. I told them I've already done all that, and the dealer is telling me there are no Grecian Waters to be had. I asked about digging deeper as to why they are advertising a color on their website, but not making it available for the entire model year. Just got apologies and said they'd forward my comments.
So... back to square one. I am thinking of talking to my dealer again to see if perhaps he can dig deeper or look into the future, since corporate keeps pointing me back to them. Probably going to get the same answer. Kinda frustrated, but not giving up yet.
If this goes nowhere, may go back to USB.
To be continued...