IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Access System with Elec. Key malfunction

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Old Feb 14, 2022 | 05:58 PM
  #16  
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Can you Lock/Unlock/Pop the trunk from both key fobs? If so the transponder portion of the key is fine.
Does the Driver or Passenger door unlock from the Touch handle? If not, the Smart key system is the issue.

Is the car parked outside? I say this as a real possibility, but is there a chance that someone could have tried to steal the car?
With the immobiliser defeat tools out there it's possible someone trying to steal the car screwed up the immobiliser system, hence the issues you are having.
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Old Feb 14, 2022 | 06:14 PM
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Originally Posted by Sasnuke
Can you Lock/Unlock/Pop the trunk from both key fobs? If so the transponder portion of the key is fine.
Does the Driver or Passenger door unlock from the Touch handle? If not, the Smart key system is the issue.

Is the car parked outside? I say this as a real possibility, but is there a chance that someone could have tried to steal the car?
With the immobiliser defeat tools out there it's possible someone trying to steal the car screwed up the immobiliser system, hence the issues you are having.
yes I can unlock door and pop trunk with both key fobs. Also doors unlock from the handles.

Car is parked outside. It is a possibility someone might of tried to steal it. I am in south Florida so car thefts happen quite often
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Old Feb 14, 2022 | 06:22 PM
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Originally Posted by Nilo955
yes I can unlock door and pop trunk with both key fobs. Also doors unlock from the handles.

Car is parked outside. It is a possibility someone might of tried to steal it. I am in south Florida so car thefts happen quite often
Ok...with all those items working then the issue is definitely inside the cabin.
If the fob battery was dead the dash would simply indicate "Key Not Detected" when you try to start the vehicle...meaning the oscillators inside the car don't see a key when you initiate a Start sequence.
Because you are getting that specific warning message, it looks like the oscillators are either malfunctioning or somehow disabled...hence why the car won't even crank.
There are oscillators that detect the key in the front seat area, back seat area, and inside the trunk.
You definitely have a legit issue and I'm definitely calling a possible theft as the root cause.

Chances are there is some kind of trouble code(s) stored in the Main Body ECU that will lead to the exact issue.
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Old Feb 14, 2022 | 06:59 PM
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Originally Posted by Sasnuke
Ok...with all those items working then the issue is definitely inside the cabin.
If the fob battery was dead the dash would simply indicate "Key Not Detected" when you try to start the vehicle...meaning the oscillators inside the car don't see a key when you initiate a Start sequence.
Because you are getting that specific warning message, it looks like the oscillators are either malfunctioning or somehow disabled...hence why the car won't even crank.
There are oscillators that detect the key in the front seat area, back seat area, and inside the trunk.
You definitely have a legit issue and I'm definitely calling a possible theft as the root cause.

Chances are there is some kind of trouble code(s) stored in the Main Body ECU that will lead to the exact issue.

Good info yeah man I’ve been trying to diagnose my issue for days with no luck. Definitely is a major issue, it’s being towed tomorrow so hopefully I’ll get some answers by Thursday as to what the problem is
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Old Feb 16, 2022 | 08:48 PM
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Alright so supposedly the steering actuator went bad
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Old Feb 17, 2022 | 03:50 AM
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^^ Thanks for providing us with an update Hopefully it won't be too expense to repair.
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Old Feb 17, 2022 | 04:53 AM
  #22  
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Originally Posted by Nilo955
Alright so supposedly the steering actuator went bad
I'm guessing it's the Steering Lock Actuator specifically...which would make sense as to why it wouldn't start.
When the repair is complete if there is any code indicated on the invoice if you could let us know.
I think this is the first time someone has mentioned this issue as far as I can recall.

I wonder what caused it to fail. If the car was parked for an extended period of time, then what could have happened to it.
I wonder when you went to start the car if the battery voltage was low and the steering lock actuator attempted to move to unlock the steering wheel, but got stuck somewhere in the process due to running out of juice.
In those cases usually calibrating it is enough to restore normal function...after the battery is charged or replaced.
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Old Feb 17, 2022 | 07:04 AM
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Originally Posted by Sasnuke
I'm guessing it's the Steering Lock Actuator specifically...which would make sense as to why it wouldn't start.
When the repair is complete if there is any code indicated on the invoice if you could let us know.
I think this is the first time someone has mentioned this issue as far as I can recall.

I wonder what caused it to fail. If the car was parked for an extended period of time, then what could have happened to it.
I wonder when you went to start the car if the battery voltage was low and the steering lock actuator attempted to move to unlock the steering wheel, but got stuck somewhere in the process due to running out of juice.
In those cases usually calibrating it is enough to restore normal function...after the battery is charged or replaced.
correct the Steering Wheel Lock Actuator. I’ll definitely provide more details. My guy that was taking a look at said the same thing I’m the first to have had this happen that he knows of.

The car was parked for maybe 4 days. When I tested the battery the voltage was low so I replaced it

I believe he said my actuator has a short so has to be replaced

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Old Feb 17, 2022 | 07:06 AM
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Originally Posted by wthrman2
^^ Thanks for providing us with an update Hopefully it won't be too expense to repair.
I wish my warranty hadn’t expired 5 months ago lol. But He gave me a fair price
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Old Feb 17, 2022 | 07:08 AM
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^^ Parking the car for 4 days shouldn't be an issue though because I leave mine in the garage from end of Nov until April and never had any issues. Mind you I periodically put the battery on a trickle charge but only twice or so. I think this was a fluke more than anything but will be interesting to hear what caused the issue.
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Old Feb 17, 2022 | 07:44 AM
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Originally Posted by wthrman2
^^ Parking the car for 4 days shouldn't be an issue though because I leave mine in the garage from end of Nov until April and never had any issues. Mind you I periodically put the battery on a trickle charge but only twice or so. I think this was a fluke more than anything but will be interesting to hear what caused the issue.
Correct it shouldn’t be 4 days is nothing. Yeah definitely was a fluke. I’ll keep you updated
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Old Feb 18, 2022 | 11:54 AM
  #27  
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[QUOTE=Sasnuke;11230517]I'm guessing it's the Steering Lock Actuator specifically...which would make sense as to why it wouldn't start.


actually I have major issues ecu & everything is fried it turns out . Either Thor used his hammer on my **** or something else crazy happened. Now I’m going through insurance. So they might end up writing me a check since it’s a pretty expensive repair
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Old Feb 18, 2022 | 01:01 PM
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Originally Posted by Nilo955
actually I have major issues ecu & everything is fried it turns out . Either Thor used his hammer on my **** or something else crazy happened. Now I’m going through insurance. So they might end up writing me a check since it’s a pretty expensive repair
WTF!! Lol! Ok...it's not really funny but what could have happened.
Maybe it did actually get hit by lightening...although in south Florida I would assume this would have been accompanied by noticeable rain.

Honestly this does not sound like an issue the vehicle just developed on it's own, it's definitely some external force that acted on the vehicle.
My money is still on a very botched theft attempt by someone who couldn't even steal candy from a baby...outside of an actual lightening strike.
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Old Feb 18, 2022 | 02:44 PM
  #29  
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Lightning strike is very possible, sometimes you can find the entry point on the roof or if it has an antenna mast on the tip of the antenna, if it was raining the water carries the current around the exterior, sometime a wheel has a current trail too, sometimes harder to spot. My brother that worked at a dealer and a few friends I work with now have said they’ve seen it in Florida, not super common but common enough that the dealers see a few now and then.
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Old Feb 18, 2022 | 03:22 PM
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Originally Posted by Sasnuke
WTF!! Lol! Ok...it's not really funny but what could have happened.
Maybe it did actually get hit by lightening...although in south Florida I would assume this would have been accompanied by noticeable rain.

Honestly this does not sound like an issue the vehicle just developed on it's own, it's definitely some external force that acted on the vehicle.
My money is still on a very botched theft attempt by someone who couldn't even steal candy from a baby...outside of an actual lightening strike.
Yeah definitely wasn’t on its own. It did rain a bit last week & the week before. I’m sure there was lightning also.

Botched theft is still possible

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