3G NETWORK RETIREMENT Oct 2022

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Oct 19, 2022 | 08:29 AM

#76

gumis77

1st Gear

Joined: Mar 2005

Posts: 1

Likes: 0

From: IL

Quote:

Originally Posted by tonbucc

Does anyone on this forum know how to escalate issues to a Lexus Senior Management person

When calling Lexus Customer Service Corporate they say they are the highest escalation possible and they refuse to give out any Senior management escalation techniques or emails.

Has anyone on this forum developed a technique to send to Lexus Senior Management Customer Issues
Other companies have a Customer Advocacy Group attached to the office of the CEO or the office of the President.

it is all ready in the making
https://chimicles.com/lexus-3g-netwo...investigation/

Aug 25, 2023 | 10:12 AM

#77

anthonys2r

Advanced

iTrader: (1)

Joined: Nov 2014

Posts: 625

Likes: 24

From: CA

Quote:

Originally Posted by Fman2118

lol, you’re right……you’re NO legal guy. 😂

https://www.classaction.org/news/cla...ut-3g-networks

Aug 25, 2023 | 12:03 PM

#78

BBQapple

Instructor

Joined: Jan 2023

Posts: 909

Likes: 415

From: TX

Quote:

Originally Posted by DavoLBC

..they're getting rid of the GS model when they should have gotten rid of the ES. The GS350 F sport it's the only thing they have that I like anymore so they got nothing for me.

They killed the GS because so few people bought it versus the ES that still sells in decent quantities.

Quote:

Originally Posted by anthonys2r

I'm no legal guy, but this sounds like a class action lawsuit in the making

Would you want to sue Lexus if gasoline was no longer available to purchase?